# RevenueCat: Scheduled Data Exports delayed

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-07 09:13 UTC · Resolved: 2025-10-08 08:35 UTC · Duration: 23 h
- Updates: 3 · Affected components: Scheduled Data Exports
- [Vendor status page: https://stspg.io/6dd4cdnc1znv](https://stspg.io/6dd4cdnc1znv)
- [Company: RevenueCat](https://rewindex.com/company/revenuecat.md)

## Summary

RevenueCat reported a major Scheduled Data Exports delay from 2025-10-07 09:13 UTC to 2025-10-08 08:35 UTC, lasting 23 h 22 min. Exports resumed during monitoring, but some configurations may have received multiple export files; RevenueCat said it would contact affected customers individually. All operations returned to normal, with no customer action required. _(machine-written, sol)_
## Timeline of updates

- **identified** 2025-10-07 09:13 UTC: Scheduled Data Exports are not running at the expected schedule. We have identified the issue and are working on executing them as soon as possible. No action required. We are very sorry for the inconveniences.
- **monitoring** 2025-10-07 10:18 UTC: Scheduled Data Exports are running again. Depending on your configuration you might have received multiple export files, so we will contact affected customers individually.
- **resolved** 2025-10-08 08:35 UTC: All operations are back to normal

## Rewindex changes for this incident

- 2025-10-07 09:13 UTC: [Major incident: Scheduled Data Exports delayed](https://rewindex.com/change/ie67aea724cc9dc.md)


---
Canonical: https://rewindex.com/company/revenuecat/incidents/f3d1yfyysrbp · Markdown: https://rewindex.com/company/revenuecat/incidents/f3d1yfyysrbp.md · JSON: https://rewindex.com/api/v1/companies/revenuecat/incidents/f3d1yfyysrbp · Generated 2026-10-18T09:55:51.586Z