# RevenueCat: Dashboard: Charts V3 Beta availability issues

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-19 02:48 UTC · Resolved: 2026-02-19 05:23 UTC · Duration: 2.6 h
- Updates: 5 · Affected components: Charts, Dashboard - Charts
- [Vendor status page: https://stspg.io/g2t2zr6fwz7j](https://stspg.io/g2t2zr6fwz7j)
- [Company: RevenueCat](https://rewindex.com/company/revenuecat.md)

## Timeline of updates

- **investigating** 2026-02-19 02:48 UTC: We are currently investigating an issue with the Charts V3 Beta not showing data. Workaround: Disable Charts V3 via the switch (top right) in the dashboard.
- **identified** 2026-02-19 03:00 UTC: The issue has been identified and a fix is being implemented.
- **identified** 2026-02-19 04:34 UTC: \* Charts V3 Beta is currently disabled for all users. \* We have repaired the underlying problem, but we have to apply further fixes to prevent the issue from re-triggering.
- **monitoring** 2026-02-19 05:08 UTC: The underlying infrastructure issue has been resolved. We are gradually re-enabling services and monitoring for stability. Charts V3 Beta remains disabled as a precaution and will be re-enabled once we confirm full stability.
- **resolved** 2026-02-19 05:23 UTC: Charts V3 Beta is now available again for all users. The underlying infrastructure issue has been resolved. Data processing jobs are still being re-enabled and any data gaps will be backfilled automatically.


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Canonical: https://rewindex.com/company/revenuecat/incidents/7t4d0jwjszsz · Markdown: https://rewindex.com/company/revenuecat/incidents/7t4d0jwjszsz.md · JSON: https://rewindex.com/api/v1/companies/revenuecat/incidents/7t4d0jwjszsz · Generated 2026-10-18T12:44:15.577Z