# RevenueCat: Degraded performace across dashboard and APIs

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-03-16 20:04 UTC · Resolved: 2020-03-17 20:20 UTC · Duration: 24 h
- Updates: 1
- [Vendor status page: https://status.revenuecat.com/incidents/1w2j5rnl3kgx](https://status.revenuecat.com/incidents/1w2j5rnl3kgx)
- [Company: RevenueCat](https://rewindex.com/company/revenuecat.md)

## Part of an outage event

- [Heroku outage, Mar 16, 2020: 8 vendors, 9 incidents](https://rewindex.com/events/2020-03-16-heroku)
- This incident blames Heroku as the cause. (hop 1, posted +3 h 40 min vs the first vendor naming Heroku)
- Evidence: “…Degraded performace across dashboard and APIs Heroku has moved this issue to resolved, so we are too. They don't seem to have a root cause ye but we don't believe there is anything to do on our end. W…”

```mermaid
flowchart LR
  root["Heroku<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>4 vendors, 4 blamed Heroku<br/>RevenueCat, Substack, Bitrise, crates.io"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>1 vendor, 1 blamed Heroku<br/>RevenueCat"]:::blames
  root --> h4
  me["RevenueCat (this incident)<br/>posted +3 h 40 min"]:::me
  h4 --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2020-03-17 20:20 UTC: Heroku has moved this issue to resolved, so we are too. They don't seem to have a root cause ye but we don't believe there is anything to do on our end. We haven't seen any degradations since yesterday and things appear to be back to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/revenuecat/incidents/1w2j5rnl3kgx · Markdown: https://rewindex.com/company/revenuecat/incidents/1w2j5rnl3kgx.md · JSON: https://rewindex.com/api/v1/companies/revenuecat/incidents/1w2j5rnl3kgx · Generated 2026-10-20T00:18:54.480Z