# Retool: Elevated backend error rate

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-01-04 15:21 UTC · Resolved: 2024-01-04 21:00 UTC · Duration: 5.7 h
- Updates: 1
- [Vendor status page: https://status.retool.com/incidents/l0dq5bsbqsxd](https://status.retool.com/incidents/l0dq5bsbqsxd)
- [Company: Retool](https://rewindex.com/company/retool.md)

## Timeline of updates

- **resolved** 2024-01-04 21:00 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/retool/incidents/l0dq5bsbqsxd · Markdown: https://rewindex.com/company/retool/incidents/l0dq5bsbqsxd.md · JSON: https://rewindex.com/api/v1/companies/retool/incidents/l0dq5bsbqsxd · Generated 2026-10-18T11:28:14.817Z