# Retool: Motherduck Resource disabled for investigation

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-05-08 19:06 UTC · Resolved: 2026-05-09 08:43 UTC · Duration: 14 h
- Updates: 2 · Affected components: Resource Queries
- [Vendor status page: https://stspg.io/wb6vq2dc3zrw](https://stspg.io/wb6vq2dc3zrw)
- [Company: Retool](https://rewindex.com/company/retool.md)

## Summary

Retool disabled the Motherduck resource, affecting Resource Queries, in a major outage starting 2026-05-08 19:06 UTC and lasting 13 h 36 min. Retool identified and fixed a caching issue, restored the integration, and marked the incident resolved at 2026-05-09 08:43 UTC. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-05-08 19:06 UTC: We are currently investigating issues with the Motherduck resource and are disabling it as the investigation is ongoing.
- **resolved** 2026-05-09 08:43 UTC: MotherDuck is fully operational again. We identified and fixed a caching issue that required us to temporarily disable the integration. Access has been restored as of May 8, 2026. We apologize for the disruption.

## Rewindex changes for this incident

- 2026-05-08 19:06 UTC: [Major incident: Motherduck Resource disabled for investigation](https://rewindex.com/change/i2e9570f7f568ec.md)


---
Canonical: https://rewindex.com/company/retool/incidents/jb11d78k3672 · Markdown: https://rewindex.com/company/retool/incidents/jb11d78k3672.md · JSON: https://rewindex.com/api/v1/companies/retool/incidents/jb11d78k3672 · Generated 2026-10-18T10:30:58.978Z