# Retool: Retool Database unavailable for some Retool Cloud organizations

> Retool status incident “Retool Database unavailable for some Retool Cloud organizations” on 2026-11-14: impact minor (vendor’s label), 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/retool/incidents/hxws9g2jc5tq
Last updated: 2026-11-14T00:50:57Z

- Impact (vendor’s label): minor
- Status: identified
- Started: 2026-11-14 00:50 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 1 · Affected components: RetoolDB
- [Vendor status page: https://status.retool.com/incidents/hxws9g2jc5tq](https://status.retool.com/incidents/hxws9g2jc5tq)
- [Company: Retool](https://rewindex.com/company/retool.md)

## Timeline of updates

- **identified** 2026-11-14 00:50 UTC: In order to protect customer data from a recently disclosed security vulnerability, we've taken Retool Database offline for a very small subset of Retool Cloud organizations hosted on some legacy database infrastructure. Apps and workflows in those organizations that query Retool Database will return errors until it's restored.

## Cite this

Status incident (vendor impact label: minor) posted by Retool, started 2026-11-14 00:50 UTC, not resolved, 1 update(s).

- Canonical URL: https://rewindex.com/company/retool/incidents/hxws9g2jc5tq
- Citation: Retool, “Retool Database unavailable for some Retool Cloud organizations” (2026-11-14 00:50 UTC). Archived by Rewindex: https://rewindex.com/company/retool/incidents/hxws9g2jc5tq (CC BY 4.0).
- Markdown link: `[Retool: Retool Database unavailable for some Retool Cloud organizations (2026-11-14)](https://rewindex.com/company/retool/incidents/hxws9g2jc5tq)`


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Canonical: https://rewindex.com/company/retool/incidents/hxws9g2jc5tq · Markdown: https://rewindex.com/company/retool/incidents/hxws9g2jc5tq.md · JSON: https://rewindex.com/api/v1/companies/retool/incidents/hxws9g2jc5tq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-14T04:20:16.218Z