# Retool: Some types of event handlers were temporarily not being called.

> Retool status incident “Some types of event handlers were temporarily not being called.” on 2021-08-24: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/retool/incidents/hpxdhswt88nt
Last updated: 2021-08-24T18:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-08-24 18:30 UTC · Resolved: 2021-08-24 18:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.retool.com/incidents/hpxdhswt88nt](https://status.retool.com/incidents/hpxdhswt88nt)
- [Company: Retool](https://rewindex.com/company/retool.md)

## Timeline of updates

- **resolved** 2021-08-24 18:30 UTC: From approximately 11:30 AM PT to 12:45 PM PT, some types of Retool’s event handlers were not being invoked (types except for "trigger query" and "run script"). We identified and fixed the bug that introduced this regression, and now all event handlers work as before.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Retool, started 2021-08-24 18:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/retool/incidents/hpxdhswt88nt
- Citation: Retool, “Some types of event handlers were temporarily not being called.” (2021-08-24 18:30 UTC). Archived by Rewindex: https://rewindex.com/company/retool/incidents/hpxdhswt88nt (CC BY 4.0).
- Markdown link: `[Retool: Some types of event handlers were temporarily not being called. (2021-08-24)](https://rewindex.com/company/retool/incidents/hpxdhswt88nt)`


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Canonical: https://rewindex.com/company/retool/incidents/hpxdhswt88nt · Markdown: https://rewindex.com/company/retool/incidents/hpxdhswt88nt.md · JSON: https://rewindex.com/api/v1/companies/retool/incidents/hpxdhswt88nt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:43:35.819Z