# Retool: Snowflake Rejecting OAuth Requests With prompt Parameter

> Retool status incident “Snowflake Rejecting OAuth Requests With prompt Parameter” on 2025-12-18: impact minor (vendor’s label), 3.9 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/retool/incidents/f8y929mhz4sg
Last updated: 2025-12-18T23:46:58Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-18 19:53 UTC · Resolved: 2025-12-18 23:46 UTC · Duration: 3.9 h
- Updates: 2 · Affected components: Resource Queries
- [Vendor status page: https://stspg.io/d546psy574jg](https://stspg.io/d546psy574jg)
- [Company: Retool](https://rewindex.com/company/retool.md)

## Timeline of updates

- **identified** 2025-12-18 19:53 UTC: We have identified an issue where OAuth requests to Snowflake with any value being passed via the prompt parameter are being rejected. We are actively working on implementing a fix. In the meantime, the current workaround is to remove the prompt parameter entirely from your OAuth requests to Snowflake.
- **resolved** 2025-12-18 23:46 UTC: The issue has been fixed on Retool Cloud and all systems are operating normally. Self-hosted customers can remove the prompt parameter as a workaround until the patch is available.

## Cite this

Status incident (vendor impact label: minor) posted by Retool, started 2025-12-18 19:53 UTC, resolved after 3.9 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/retool/incidents/f8y929mhz4sg
- Citation: Retool, “Snowflake Rejecting OAuth Requests With prompt Parameter” (2025-12-18 19:53 UTC). Archived by Rewindex: https://rewindex.com/company/retool/incidents/f8y929mhz4sg (CC BY 4.0).
- Markdown link: `[Retool: Snowflake Rejecting OAuth Requests With prompt Parameter (2025-12-18)](https://rewindex.com/company/retool/incidents/f8y929mhz4sg)`


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Canonical: https://rewindex.com/company/retool/incidents/f8y929mhz4sg · Markdown: https://rewindex.com/company/retool/incidents/f8y929mhz4sg.md · JSON: https://rewindex.com/api/v1/companies/retool/incidents/f8y929mhz4sg · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:59:34.868Z