# Retool: Elevated Latency

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-09-23 09:35 UTC · Resolved: 2021-09-23 11:06 UTC · Duration: 1.5 h
- Updates: 1
- [Vendor status page: https://status.retool.com/incidents/dhsphz350dj1](https://status.retool.com/incidents/dhsphz350dj1)
- [Company: Retool](https://rewindex.com/company/retool.md)

## Timeline of updates

- **resolved** 2021-09-23 11:06 UTC: The root cause of the incident has been identified as one of our database migration services. We've since turned it off and are looking into how to prevent the latency from happening again.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/retool/incidents/dhsphz350dj1 · Markdown: https://rewindex.com/company/retool/incidents/dhsphz350dj1.md · JSON: https://rewindex.com/api/v1/companies/retool/incidents/dhsphz350dj1 · Generated 2026-10-18T12:20:28.581Z