# Retool: JavaScript API .trigger() calls were temporarily not returning query results

> Retool status incident “JavaScript API .trigger() calls were temporarily not returning query results” on 2021-08-10: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/retool/incidents/3wyw4jn65ld3
Last updated: 2021-08-10T23:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-08-10 23:30 UTC · Resolved: 2021-08-10 23:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.retool.com/incidents/3wyw4jn65ld3](https://status.retool.com/incidents/3wyw4jn65ld3)
- [Company: Retool](https://rewindex.com/company/retool.md)

## Timeline of updates

- **resolved** 2021-08-10 23:30 UTC: From approximately 4:30 pm PT to 12:15 am PT, Retool’s JavaScript API .trigger() calls were not correctly returning query results, and were instead returning undefined (when waiting on results with async/await or .then()). We identified and fixed the bug that introduced this regression, and now all .trigger() calls work as before.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Retool, started 2021-08-10 23:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/retool/incidents/3wyw4jn65ld3
- Citation: Retool, “JavaScript API .trigger() calls were temporarily not returning query results” (2021-08-10 23:30 UTC). Archived by Rewindex: https://rewindex.com/company/retool/incidents/3wyw4jn65ld3 (CC BY 4.0).
- Markdown link: `[Retool: JavaScript API .trigger() calls were temporarily not returning query results (2021-08-10)](https://rewindex.com/company/retool/incidents/3wyw4jn65ld3)`


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Canonical: https://rewindex.com/company/retool/incidents/3wyw4jn65ld3 · Markdown: https://rewindex.com/company/retool/incidents/3wyw4jn65ld3.md · JSON: https://rewindex.com/api/v1/companies/retool/incidents/3wyw4jn65ld3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:02:10.340Z