# Retool: Errors running generic JDBC resource type queries

> Retool status incident “Errors running generic JDBC resource type queries” on 2026-09-01: impact none (vendor’s label), 3.6 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/retool/incidents/10m9jtkvnm75
Last updated: 2026-09-01T19:06:26Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-09-01 15:31 UTC · Resolved: 2026-09-01 19:06 UTC · Duration: 3.6 h
- Updates: 2 · Affected components: Resource Queries
- [Vendor status page: https://stspg.io/2cp37znzyp7f](https://stspg.io/2cp37znzyp7f)
- [Company: Retool](https://rewindex.com/company/retool.md)

## Timeline of updates

- **identified** 2026-09-01 15:31 UTC: Some customers are seeing generic JDBC resource type queries fail with an error referencing LZ4 compression. Connection tests still pass, so the error appears only when running a query or loading a resource schema. We have identified the cause and are working on a fix.
- **resolved** 2026-09-01 19:06 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: none) posted by Retool, started 2026-09-01 15:31 UTC, resolved after 3.6 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/retool/incidents/10m9jtkvnm75
- Citation: Retool, “Errors running generic JDBC resource type queries” (2026-09-01 15:31 UTC). Archived by Rewindex: https://rewindex.com/company/retool/incidents/10m9jtkvnm75 (CC BY 4.0).
- Markdown link: `[Retool: Errors running generic JDBC resource type queries (2026-09-01)](https://rewindex.com/company/retool/incidents/10m9jtkvnm75)`


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Canonical: https://rewindex.com/company/retool/incidents/10m9jtkvnm75 · Markdown: https://rewindex.com/company/retool/incidents/10m9jtkvnm75.md · JSON: https://rewindex.com/api/v1/companies/retool/incidents/10m9jtkvnm75 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:06:25.824Z