# Retool: Retool Mobile on Android v3.191.0 facing crashes on load

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-04-22 05:50 UTC · Resolved: 2025-04-22 10:40 UTC · Duration: 4.8 h
- Updates: 1
- [Vendor status page: https://status.retool.com/incidents/0qm2ydlnn7mv](https://status.retool.com/incidents/0qm2ydlnn7mv)
- [Company: Retool](https://rewindex.com/company/retool.md)

## Timeline of updates

- **resolved** 2025-04-22 10:40 UTC: We have resolved the issue that was causing Retool Mobile v3.191.0 to crash on launch for Android users. The patched version (v3.191.1) has been reviewed and is now available in the Google Play Store for users who had updated to the 3.191.0 version. If you were impacted by this issue please update to the latest version of Retool Mobile via the Play Store to restore full functionality. If problems persist after updating, please contact our support team for assistance. Users who never updated to the 3.191.0 version should see the 3.191.1 within the next hour or so, and for the time being may see 1.83.0 on their device still, this is the same build and should not be an issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/retool/incidents/0qm2ydlnn7mv · Markdown: https://rewindex.com/company/retool/incidents/0qm2ydlnn7mv.md · JSON: https://rewindex.com/api/v1/companies/retool/incidents/0qm2ydlnn7mv · Generated 2026-10-18T10:32:46.553Z