# Retool in May 2025: incidents, uptime and changes

> Retool in May 2025: 3 incidents on its status page (1 major or critical), 99.44% free of major or critical incidents (vendor-reported), 1 CVE. From Rewindex’s archive of Retool’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/retool/2025/05
Last updated: 2026-06-17T09:28:06Z

- Incidents posted: 3 (major/critical: 1) · Maintenance: 1
- By vendor impact label: major 1, minor 1, none 1
- Uptime (vendor-reported): 99.44% free of major/critical incidents, 82.54% free of any incident; outage time 4 h 6 min, incident time 5.4 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 1
- Previous month: [April 2025](https://rewindex.com/company/retool/2025/04.md) · Next: [September 2025](https://rewindex.com/company/retool/2025/09.md) · [All months](https://rewindex.com/company/retool/reports.md) · [Retool](https://rewindex.com/company/retool.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Downstream Email Service Provider Outage](https://rewindex.com/company/retool/incidents/x9phl56999tr.md) | major | 2025-05-14 18:50 UTC | 2025-05-14 22:56 UTC | 4.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Investigating slowness and crashing when editing apps](https://rewindex.com/company/retool/incidents/3jtv5bxzwsjj.md) | none | 2025-05-09 18:31 UTC | 2025-05-10 01:31 UTC | 7.0 h | resolved |
| [Intermittent Certificate Errors for Retool Requests](https://rewindex.com/company/retool/incidents/vxgg18pjxngn.md) | minor | 2025-05-12 23:23 UTC | 2025-05-18 09:17 UTC | 5 d | resolved |
| [Downstream Email Service Provider Outage](https://rewindex.com/company/retool/incidents/x9phl56999tr.md) | major | 2025-05-14 18:50 UTC | 2025-05-14 22:56 UTC | 4.1 h | resolved |

## CVEs published

- [CVE-2025-47424](https://rewindex.com/cve/CVE-2025-47424.md)  (CVSS 7.1), published 2025-05-09

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Planned Maintenance for Retool Networking](https://rewindex.com/company/retool/incidents/vppc2pc6yj36.md) | maintenance | 2025-05-18 08:00 UTC | 2025-05-18 09:00 UTC | 1.0 h | resolved |

## Cite this

Retool posted 3 status incidents in May 2025 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/retool/2025/05
- Citation: Retool, “Retool in May 2025” (2025-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/retool/2025/05 (CC BY 4.0).
- Markdown link: `[Retool: Retool in May 2025 (2025-05-01)](https://rewindex.com/company/retool/2025/05)`


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Canonical: https://rewindex.com/company/retool/2025/05 · Markdown: https://rewindex.com/company/retool/2025/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:10:10.223Z