# Retool in October 2023: incidents, uptime and changes

> Retool in October 2023: 5 incidents on its status page (4 major or critical), 99.31% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Retool’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/retool/2023/10
Last updated: 2023-11-01T00:00:00Z

- Incidents posted: 5 (major/critical: 4) · Maintenance: 2
- By vendor impact label: critical 1, major 3, minor 1
- Uptime (vendor-reported): 99.31% free of major/critical incidents, 98.76% free of any incident; outage time 5 h 5 min, incident time 9 h 11 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2023](https://rewindex.com/company/retool/2023/09.md) · Next: [November 2023](https://rewindex.com/company/retool/2023/11.md) · [All months](https://rewindex.com/company/retool/reports.md) · [Retool](https://rewindex.com/company/retool.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [retool.com is inaccessible](https://rewindex.com/company/retool/incidents/1yvnj0ph0yyr.md) | critical | 2023-10-27 19:06 UTC | 2023-10-27 20:29 UTC | 1.4 h | resolved |
| [RetoolDB down](https://rewindex.com/company/retool/incidents/g6vpxk10mdjr.md) | major | 2023-10-24 17:04 UTC | 2023-10-24 17:04 UTC | 0 min | resolved |
| [RetoolDB down](https://rewindex.com/company/retool/incidents/94qgs8zf3nr5.md) | major | 2023-10-27 16:20 UTC | 2023-10-27 21:25 UTC | 5.1 h | resolved |
| [Workflows performance degraded](https://rewindex.com/company/retool/incidents/mfn5zx95bvfy.md) | major | 2023-10-27 18:22 UTC | 2023-10-27 20:57 UTC | 2.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Slow response time in tryretool.com](https://rewindex.com/company/retool/incidents/r4w0kqk7pxh3.md) | minor | 2023-10-20 17:03 UTC | 2023-10-20 21:09 UTC | 4.1 h | resolved |
| [RetoolDB down](https://rewindex.com/company/retool/incidents/g6vpxk10mdjr.md) | major | 2023-10-24 17:04 UTC | 2023-10-24 17:04 UTC | 0 min | resolved |
| [RetoolDB down](https://rewindex.com/company/retool/incidents/94qgs8zf3nr5.md) | major | 2023-10-27 16:20 UTC | 2023-10-27 21:25 UTC | 5.1 h | resolved |
| [Workflows performance degraded](https://rewindex.com/company/retool/incidents/mfn5zx95bvfy.md) | major | 2023-10-27 18:22 UTC | 2023-10-27 20:57 UTC | 2.6 h | resolved |
| [retool.com is inaccessible](https://rewindex.com/company/retool/incidents/1yvnj0ph0yyr.md) | critical | 2023-10-27 19:06 UTC | 2023-10-27 20:29 UTC | 1.4 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Managed DB resource maintenance](https://rewindex.com/company/retool/incidents/hktnccv99k65.md) | maintenance | 2023-10-03 20:02 UTC | 2023-10-03 21:00 UTC | 58 min | resolved |
| [\[Scheduled\] Managed DB and onboarding DB maintenance](https://rewindex.com/company/retool/incidents/ktlk1pf2k487.md) | maintenance | 2023-10-19 08:00 UTC | 2023-10-19 10:00 UTC | 2.0 h | resolved |

## Cite this

Retool posted 5 status incidents in October 2023 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/retool/2023/10
- Citation: Retool, “Retool in October 2023” (2023-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/retool/2023/10 (CC BY 4.0).
- Markdown link: `[Retool: Retool in October 2023 (2023-10-01)](https://rewindex.com/company/retool/2023/10)`


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Canonical: https://rewindex.com/company/retool/2023/10 · Markdown: https://rewindex.com/company/retool/2023/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:14:14.342Z