# Retool in August 2020: incidents, uptime and changes

> Retool in August 2020: 2 incidents on its status page (1 major or critical), 99.59% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Retool’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/retool/2020/08
Last updated: 2020-09-01T00:00:00Z

- Incidents posted: 2 (major/critical: 1) · Maintenance: 0
- By vendor impact label: critical 1, minor 1
- Uptime (vendor-reported): 99.59% free of major/critical incidents, 99.50% free of any incident; outage time 3 h 1 min, incident time 3 h 40 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2020](https://rewindex.com/company/retool/2020/07.md) · Next: [September 2020](https://rewindex.com/company/retool/2020/09.md) · [All months](https://rewindex.com/company/retool/reports.md) · [Retool](https://rewindex.com/company/retool.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Experiencing 502s on login and backend.](https://rewindex.com/company/retool/incidents/xchshr5sq0xc.md) | critical | 2020-08-25 19:34 UTC | 2020-08-25 22:35 UTC | 3.0 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Degraded query performance](https://rewindex.com/company/retool/incidents/bq0v8ph96q1t.md) | minor | 2020-08-21 19:36 UTC | 2020-08-21 20:15 UTC | 39 min | resolved |
| [Experiencing 502s on login and backend.](https://rewindex.com/company/retool/incidents/xchshr5sq0xc.md) | critical | 2020-08-25 19:34 UTC | 2020-08-25 22:35 UTC | 3.0 h | resolved |

## Cite this

Retool posted 2 status incidents in August 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/retool/2020/08
- Citation: Retool, “Retool in August 2020” (2020-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/retool/2020/08 (CC BY 4.0).
- Markdown link: `[Retool: Retool in August 2020 (2020-08-01)](https://rewindex.com/company/retool/2020/08)`


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Canonical: https://rewindex.com/company/retool/2020/08 · Markdown: https://rewindex.com/company/retool/2020/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:43:43.848Z