# Retell AI: MiniMax TTS issue

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-03-04 22:34 UTC · Resolved: 2026-03-04 22:34 UTC · Duration: 0 min
- Updates: 1 · Affected components: End to End Calling - Phone Call, Phone Call, End to End Calling - Web Call, Web Call
- [Vendor status page: https://stspg.io/gdw40cgkfznv](https://stspg.io/gdw40cgkfznv)
- [Company: Retell AI](https://rewindex.com/company/retell-ai.md)

## Timeline of updates

- **resolved** 2026-03-04 22:34 UTC: Between 1:25–2:08pm PT, a provider-side rate-limit configuration issue caused some TTS requests to be silently dropped. This issue has been resolved, and we are adding detection to make sure a fallback will be triggered if this happens again.


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Canonical: https://rewindex.com/company/retell-ai/incidents/x9sbtbxpdp4b · Markdown: https://rewindex.com/company/retell-ai/incidents/x9sbtbxpdp4b.md · JSON: https://rewindex.com/api/v1/companies/retell-ai/incidents/x9sbtbxpdp4b · Generated 2026-10-20T00:51:12.732Z