# Retell AI: LLM model claude-3.5-sonnet is down

> Retell AI status incident “LLM model claude-3.5-sonnet is down” on 2025-02-04: impact minor (vendor’s label), 10 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/retell-ai/incidents/sgqwcyb2xz6b
Last updated: 2025-02-04T15:13:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-02-04 15:03 UTC · Resolved: 2025-02-04 15:13 UTC · Duration: 10 min
- Updates: 1
- [Vendor status page: https://status.retellai.com/incidents/sgqwcyb2xz6b](https://status.retellai.com/incidents/sgqwcyb2xz6b)
- [Company: Retell AI](https://rewindex.com/company/retell-ai.md)

## Timeline of updates

- **resolved** 2025-02-04 15:13 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Retell AI, started 2025-02-04 15:03 UTC, resolved after 10 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/retell-ai/incidents/sgqwcyb2xz6b
- Citation: Retell AI, “LLM model claude-3.5-sonnet is down” (2025-02-04 15:03 UTC). Archived by Rewindex: https://rewindex.com/company/retell-ai/incidents/sgqwcyb2xz6b (CC BY 4.0).
- Markdown link: `[Retell AI: LLM model claude-3.5-sonnet is down (2025-02-04)](https://rewindex.com/company/retell-ai/incidents/sgqwcyb2xz6b)`


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Canonical: https://rewindex.com/company/retell-ai/incidents/sgqwcyb2xz6b · Markdown: https://rewindex.com/company/retell-ai/incidents/sgqwcyb2xz6b.md · JSON: https://rewindex.com/api/v1/companies/retell-ai/incidents/sgqwcyb2xz6b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:35:59.415Z