# Retell AI: 5% of calls not connected

> Retell AI status incident “5% of calls not connected” on 2024-11-23: impact minor (vendor’s label), 12 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/retell-ai/incidents/c4lvbcg4sbwj
Last updated: 2024-11-23T21:32:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-11-23 09:30 UTC · Resolved: 2024-11-23 21:32 UTC · Duration: 12 h
- Updates: 1
- [Vendor status page: https://status.retellai.com/incidents/c4lvbcg4sbwj](https://status.retellai.com/incidents/c4lvbcg4sbwj)
- [Company: Retell AI](https://rewindex.com/company/retell-ai.md)

## Timeline of updates

- **resolved** 2024-11-23 21:32 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Retell AI, started 2024-11-23 09:30 UTC, resolved after 12 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/retell-ai/incidents/c4lvbcg4sbwj
- Citation: Retell AI, “5% of calls not connected” (2024-11-23 09:30 UTC). Archived by Rewindex: https://rewindex.com/company/retell-ai/incidents/c4lvbcg4sbwj (CC BY 4.0).
- Markdown link: `[Retell AI: 5% of calls not connected (2024-11-23)](https://rewindex.com/company/retell-ai/incidents/c4lvbcg4sbwj)`


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Canonical: https://rewindex.com/company/retell-ai/incidents/c4lvbcg4sbwj · Markdown: https://rewindex.com/company/retell-ai/incidents/c4lvbcg4sbwj.md · JSON: https://rewindex.com/api/v1/companies/retell-ai/incidents/c4lvbcg4sbwj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:17:52.291Z