# Retell AI: Retell LLM API incident

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-04-23 21:09 UTC · Resolved: 2025-04-23 18:30 UTC · Duration: -159 min
- Updates: 1
- [Vendor status page: https://stspg.io/wjnj3tkf92kf](https://stspg.io/wjnj3tkf92kf)
- [Company: Retell AI](https://rewindex.com/company/retell-ai.md)

## Timeline of updates

- **resolved** 2025-04-23 18:30 UTC: LLM API returned 200 errors on certain valid inputs. This incident has been resolved.

## Rewindex changes for this incident

- 2025-04-23 21:09 UTC: [Major incident: Retell LLM API incident](https://rewindex.com/change/id7ab57dae9c59c.md)


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Canonical: https://rewindex.com/company/retell-ai/incidents/b5rvgkwwh29b · Markdown: https://rewindex.com/company/retell-ai/incidents/b5rvgkwwh29b.md · JSON: https://rewindex.com/api/v1/companies/retell-ai/incidents/b5rvgkwwh29b · Generated 2026-10-20T00:07:27.548Z