# Retell AI: Agent reading and publishing broken

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-05-08 03:00 UTC · Resolved: 2026-05-08 03:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://stspg.io/djcjt2bn47fh](https://stspg.io/djcjt2bn47fh)
- [Company: Retell AI](https://rewindex.com/company/retell-ai.md)

## Timeline of updates

- **resolved** 2026-05-08 03:00 UTC: agent publishing and get agent was broken for ~1 hour - returned server error. Calling was not affected

## Rewindex changes for this incident

- 2026-05-08 03:00 UTC: [Major incident: Agent reading and publishing broken](https://rewindex.com/change/i899d4b75e9fc56.md)


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Canonical: https://rewindex.com/company/retell-ai/incidents/8b2njwkvx6k1 · Markdown: https://rewindex.com/company/retell-ai/incidents/8b2njwkvx6k1.md · JSON: https://rewindex.com/api/v1/companies/retell-ai/incidents/8b2njwkvx6k1 · Generated 2026-10-20T00:06:11.571Z