# Retell AI: Telynx - SIP Trunking Service Degradation

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-20 21:43 UTC · Resolved: 2026-02-21 00:00 UTC · Duration: 2.3 h
- Updates: 2 · Affected components: End to End Calling - Phone Call, Phone Call
- [Vendor status page: https://stspg.io/9yt7bn7x25jm](https://stspg.io/9yt7bn7x25jm)
- [Company: Retell AI](https://rewindex.com/company/retell-ai.md)

## Timeline of updates

- **identified** 2026-02-20 21:43 UTC: We are currently experiencing service degradation affecting SIP trunking through our upstream provider, Telnyx. This may result in call connection issues. https://status.telnyx.com/
- **resolved** 2026-02-21 00:00 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/retell-ai/incidents/47ycj6r8f4xm · Markdown: https://rewindex.com/company/retell-ai/incidents/47ycj6r8f4xm.md · JSON: https://rewindex.com/api/v1/companies/retell-ai/incidents/47ycj6r8f4xm · Generated 2026-10-20T00:07:27.285Z