# Retell AI: TTS provider openai is down

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-03-15 04:11 UTC · Resolved: 2025-03-15 04:21 UTC · Duration: 10 min
- Updates: 2 · Affected components: TTS Voice Providers - OpenAI
- [Vendor status page: https://stspg.io/tb1s8db51dgv](https://stspg.io/tb1s8db51dgv)
- [Company: Retell AI](https://rewindex.com/company/retell-ai.md)

## Timeline of updates

- **monitoring** 2025-03-15 04:11 UTC: TTS provider openai is down, we've monitoring the issue and will update you once it's resolved. If you have TTS fallback set up, it will be used now. Otherwise you might want to change the TTS provider in the agent setting in the interim of incident.
- **resolved** 2025-03-15 04:21 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/retell-ai/incidents/1dz6b9hq9tdz · Markdown: https://rewindex.com/company/retell-ai/incidents/1dz6b9hq9tdz.md · JSON: https://rewindex.com/api/v1/companies/retell-ai/incidents/1dz6b9hq9tdz · Generated 2026-10-20T00:53:51.785Z