# Retell AI: TTS provider 11labs v3 model is down

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-07-01 21:45 UTC · Resolved: 2026-07-01 22:53 UTC · Duration: 1.1 h
- Updates: 2
- [Vendor status page: https://stspg.io/lc4lsxy8fdfv](https://stspg.io/lc4lsxy8fdfv)
- [Company: Retell AI](https://rewindex.com/company/retell-ai.md)

## Timeline of updates

- **identified** 2026-07-01 21:45 UTC: The issue has been identified and a fix is being implemented.
- **resolved** 2026-07-01 22:53 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/retell-ai/incidents/0yvkspq0rb1d · Markdown: https://rewindex.com/company/retell-ai/incidents/0yvkspq0rb1d.md · JSON: https://rewindex.com/api/v1/companies/retell-ai/incidents/0yvkspq0rb1d · Generated 2026-10-20T00:07:16.962Z