# Retell AI in May 2026: incidents, uptime and changes

> Retell AI in May 2026: 3 incidents on its status page (2 major or critical), 99.93% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Retell AI’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/retell-ai/2026/05
Last updated: 2026-06-01T00:00:00Z

- Incidents posted: 3 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 1
- Uptime (vendor-reported): 99.93% free of major/critical incidents, 99.73% free of any incident; outage time 30 min, incident time 2 h
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2026](https://rewindex.com/company/retell-ai/2026/04.md) · Next: [June 2026](https://rewindex.com/company/retell-ai/2026/06.md) · [All months](https://rewindex.com/company/retell-ai/reports.md) · [Retell AI](https://rewindex.com/company/retell-ai.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Agent reading and publishing broken](https://rewindex.com/company/retell-ai/incidents/8b2njwkvx6k1.md) | major | 2026-05-08 03:00 UTC | 2026-05-08 03:00 UTC | 0 min | resolved |
| [Call/chat history, analytics and QA dashboard down](https://rewindex.com/company/retell-ai/incidents/zgjl0cq7z3d8.md) | major | 2026-05-25 21:09 UTC | 2026-05-25 21:40 UTC | 30 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Agent reading and publishing broken](https://rewindex.com/company/retell-ai/incidents/8b2njwkvx6k1.md) | major | 2026-05-08 03:00 UTC | 2026-05-08 03:00 UTC | 0 min | resolved |
| [Call/chat history, analytics and QA dashboard down](https://rewindex.com/company/retell-ai/incidents/zgjl0cq7z3d8.md) | major | 2026-05-25 21:09 UTC | 2026-05-25 21:40 UTC | 30 min | resolved |
| [Certain calls are not being picked up in time](https://rewindex.com/company/retell-ai/incidents/kwgp01smx3wy.md) | minor | 2026-05-28 15:00 UTC | 2026-05-28 16:30 UTC | 1.5 h | resolved |

## Cite this

Retell AI posted 3 status incidents in May 2026 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/retell-ai/2026/05
- Citation: Retell AI, “Retell AI in May 2026” (2026-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/retell-ai/2026/05 (CC BY 4.0).
- Markdown link: `[Retell AI: Retell AI in May 2026 (2026-05-01)](https://rewindex.com/company/retell-ai/2026/05)`


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Canonical: https://rewindex.com/company/retell-ai/2026/05 · Markdown: https://rewindex.com/company/retell-ai/2026/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:09:51.231Z