# Retell AI in December 2025: incidents, uptime and changes

> Retell AI in December 2025: 3 incidents on its status page (2 major or critical), 99.83% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Retell AI’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/retell-ai/2025/12
Last updated: 2026-01-01T00:00:00Z

- Incidents posted: 3 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, none 1
- Uptime (vendor-reported): 99.83% free of major/critical incidents, 99.83% free of any incident; outage time 1 h 15 min, incident time 1 h 15 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2025](https://rewindex.com/company/retell-ai/2025/11.md) · Next: [January 2026](https://rewindex.com/company/retell-ai/2026/01.md) · [All months](https://rewindex.com/company/retell-ai/reports.md) · [Retell AI](https://rewindex.com/company/retell-ai.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Call and API failures due to Stripe outage](https://rewindex.com/company/retell-ai/incidents/pgz8gxxs8kf6.md) | major | 2025-12-16 15:10 UTC | 2025-12-16 15:40 UTC | 31 min | resolved |
| [ASR configuration bug](https://rewindex.com/company/retell-ai/incidents/n044dn3d2883.md) | major | 2025-12-30 21:20 UTC | 2025-12-30 22:04 UTC | 45 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Transcription error for non English traffic](https://rewindex.com/company/retell-ai/incidents/zlspt0wrdrj7.md) | none | 2025-12-10 20:41 UTC | 2025-12-10 19:30 UTC | -71 min | resolved |
| [Call and API failures due to Stripe outage](https://rewindex.com/company/retell-ai/incidents/pgz8gxxs8kf6.md) | major | 2025-12-16 15:10 UTC | 2025-12-16 15:40 UTC | 31 min | resolved |
| [ASR configuration bug](https://rewindex.com/company/retell-ai/incidents/n044dn3d2883.md) | major | 2025-12-30 21:20 UTC | 2025-12-30 22:04 UTC | 45 min | resolved |

## Cite this

Retell AI posted 3 status incidents in December 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/retell-ai/2025/12
- Citation: Retell AI, “Retell AI in December 2025” (2025-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/retell-ai/2025/12 (CC BY 4.0).
- Markdown link: `[Retell AI: Retell AI in December 2025 (2025-12-01)](https://rewindex.com/company/retell-ai/2025/12)`


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Canonical: https://rewindex.com/company/retell-ai/2025/12 · Markdown: https://rewindex.com/company/retell-ai/2025/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:31:17.236Z