# Retell AI in April 2025: incidents, uptime and changes

> Retell AI in April 2025: 3 incidents on its status page (1 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Retell AI’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/retell-ai/2025/04
Last updated: 2025-05-01T00:00:00Z

- Incidents posted: 3 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 2
- Uptime (vendor-reported): 100% free of major/critical incidents, 98.92% free of any incident; outage time 0 min, incident time 7 h 46 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2025](https://rewindex.com/company/retell-ai/2025/03.md) · Next: [May 2025](https://rewindex.com/company/retell-ai/2025/05.md) · [All months](https://rewindex.com/company/retell-ai/reports.md) · [Retell AI](https://rewindex.com/company/retell-ai.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Retell LLM API incident](https://rewindex.com/company/retell-ai/incidents/b5rvgkwwh29b.md) | major | 2025-04-23 21:09 UTC | 2025-04-23 18:30 UTC | -159 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Retell Telnyx Outage](https://rewindex.com/company/retell-ai/incidents/8b2gbjd8c6s0.md) | minor | 2025-04-01 17:13 UTC | 2025-03-31 15:00 UTC | -1574 min | resolved |
| [Retell LLM API incident](https://rewindex.com/company/retell-ai/incidents/b5rvgkwwh29b.md) | major | 2025-04-23 21:09 UTC | 2025-04-23 18:30 UTC | -159 min | resolved |
| [Multilingual is currently downgraded](https://rewindex.com/company/retell-ai/incidents/w7qhkvjgjclg.md) | minor | 2025-04-24 09:50 UTC | 2025-04-24 17:36 UTC | 7.8 h | resolved |

## Cite this

Retell AI posted 3 status incidents in April 2025 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/retell-ai/2025/04
- Citation: Retell AI, “Retell AI in April 2025” (2025-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/retell-ai/2025/04 (CC BY 4.0).
- Markdown link: `[Retell AI: Retell AI in April 2025 (2025-04-01)](https://rewindex.com/company/retell-ai/2025/04)`


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Canonical: https://rewindex.com/company/retell-ai/2025/04 · Markdown: https://rewindex.com/company/retell-ai/2025/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:31:12.039Z