# Retell AI in January 2025: incidents, uptime and changes

> Retell AI in January 2025: 32 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Retell AI’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/retell-ai/2025/01
Last updated: 2025-02-01T00:00:00Z

- Incidents posted: 32 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 32
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.87% free of any incident; outage time 0 min, incident time 55 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2024](https://rewindex.com/company/retell-ai/2024/12.md) · Next: [February 2025](https://rewindex.com/company/retell-ai/2025/02.md) · [All months](https://rewindex.com/company/retell-ai/reports.md) · [Retell AI](https://rewindex.com/company/retell-ai.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [TTS provider elevenlabs is down](https://rewindex.com/company/retell-ai/incidents/pd8wy5x7xcqh.md) | minor | 2025-01-01 03:18 UTC | 2025-01-01 03:20 UTC | 2 min | resolved |
| [TTS provider deepgram is down](https://rewindex.com/company/retell-ai/incidents/d3yq30y3mmkv.md) | minor | 2025-01-01 18:45 UTC | 2025-01-01 18:46 UTC | 1 min | resolved |
| [TTS provider elevenlabs is down](https://rewindex.com/company/retell-ai/incidents/4l70rbqzvv6z.md) | minor | 2025-01-01 18:45 UTC | 2025-01-01 18:46 UTC | 1 min | resolved |
| [TTS provider openai is down](https://rewindex.com/company/retell-ai/incidents/dcx10jgz1x5n.md) | minor | 2025-01-01 18:45 UTC | 2025-01-01 18:46 UTC | 1 min | resolved |
| [TTS provider openai is down](https://rewindex.com/company/retell-ai/incidents/n9d0ghwv0xkx.md) | minor | 2025-01-02 16:30 UTC | 2025-01-02 16:31 UTC | 1 min | resolved |
| [TTS provider openai is down](https://rewindex.com/company/retell-ai/incidents/yq48j8ddy4t3.md) | minor | 2025-01-03 01:46 UTC | 2025-01-03 01:48 UTC | 2 min | resolved |
| [TTS provider openai is down](https://rewindex.com/company/retell-ai/incidents/4zblxhczq92p.md) | minor | 2025-01-06 06:03 UTC | 2025-01-06 06:04 UTC | 1 min | resolved |
| [TTS provider elevenlabs is down](https://rewindex.com/company/retell-ai/incidents/vjmbf4c6ytc3.md) | minor | 2025-01-08 23:38 UTC | 2025-01-08 23:40 UTC | 2 min | resolved |
| [TTS provider elevenlabs is down](https://rewindex.com/company/retell-ai/incidents/gb4357ztbmn4.md) | minor | 2025-01-09 00:03 UTC | 2025-01-09 00:04 UTC | 1 min | resolved |
| [TTS provider elevenlabs is down](https://rewindex.com/company/retell-ai/incidents/1558sl3vs2bm.md) | minor | 2025-01-09 00:29 UTC | 2025-01-09 00:31 UTC | 2 min | resolved |
| [TTS provider elevenlabs is down](https://rewindex.com/company/retell-ai/incidents/pvz9s1nmbpzw.md) | minor | 2025-01-10 15:15 UTC | 2025-01-10 15:17 UTC | 2 min | resolved |
| [TTS provider deepgram is down](https://rewindex.com/company/retell-ai/incidents/82wdljq8b7y5.md) | minor | 2025-01-10 15:15 UTC | 2025-01-10 15:17 UTC | 2 min | resolved |
| [TTS provider openai is down](https://rewindex.com/company/retell-ai/incidents/353g48hcyk5d.md) | minor | 2025-01-10 15:15 UTC | 2025-01-10 15:17 UTC | 2 min | resolved |
| [TTS provider openai is down](https://rewindex.com/company/retell-ai/incidents/1p5mkxdlb6tl.md) | minor | 2025-01-12 23:26 UTC | 2025-01-12 23:29 UTC | 3 min | resolved |
| [TTS provider elevenlabs is down](https://rewindex.com/company/retell-ai/incidents/kwjg3ky6nwtc.md) | minor | 2025-01-12 23:26 UTC | 2025-01-12 23:29 UTC | 3 min | resolved |
| [TTS provider deepgram is down](https://rewindex.com/company/retell-ai/incidents/4189plbtz4d3.md) | minor | 2025-01-12 23:26 UTC | 2025-01-12 23:29 UTC | 3 min | resolved |
| [TTS provider openai is down](https://rewindex.com/company/retell-ai/incidents/q8h009w7zgzs.md) | minor | 2025-01-14 09:16 UTC | 2025-01-14 09:18 UTC | 2 min | resolved |
| [TTS provider openai is down](https://rewindex.com/company/retell-ai/incidents/gnk5hbpvmwzy.md) | minor | 2025-01-14 10:51 UTC | 2025-01-14 10:53 UTC | 2 min | resolved |
| [TTS provider openai is down](https://rewindex.com/company/retell-ai/incidents/fmdt9tsj3sp9.md) | minor | 2025-01-16 04:48 UTC | 2025-01-16 04:50 UTC | 2 min | resolved |
| [TTS provider openai is down](https://rewindex.com/company/retell-ai/incidents/bcr1mtvhh8qz.md) | minor | 2025-01-16 05:02 UTC | 2025-01-16 05:04 UTC | 2 min | resolved |
| [TTS provider openai is down](https://rewindex.com/company/retell-ai/incidents/dmrfcbsl2483.md) | minor | 2025-01-18 12:09 UTC | 2025-01-18 12:11 UTC | 2 min | resolved |
| [TTS provider deepgram is down](https://rewindex.com/company/retell-ai/incidents/80cbxl5gdb5j.md) | minor | 2025-01-18 12:09 UTC | 2025-01-18 12:11 UTC | 2 min | resolved |
| [TTS provider elevenlabs is down](https://rewindex.com/company/retell-ai/incidents/w0fyq9dr0wf5.md) | minor | 2025-01-18 12:09 UTC | 2025-01-18 12:11 UTC | 2 min | resolved |
| [TTS provider deepgram is down](https://rewindex.com/company/retell-ai/incidents/5rcr8xjl3ybp.md) | minor | 2025-01-20 13:56 UTC | 2025-01-20 13:58 UTC | 2 min | resolved |
| [TTS provider elevenlabs is down](https://rewindex.com/company/retell-ai/incidents/m9ztcng945r5.md) | minor | 2025-01-20 13:56 UTC | 2025-01-20 13:58 UTC | 2 min | resolved |
| [TTS provider openai is down](https://rewindex.com/company/retell-ai/incidents/lvdftkymr6ck.md) | minor | 2025-01-20 13:56 UTC | 2025-01-20 13:58 UTC | 2 min | resolved |
| [TTS provider deepgram is down](https://rewindex.com/company/retell-ai/incidents/hc8yq600mzjw.md) | minor | 2025-01-20 23:02 UTC | 2025-01-20 23:04 UTC | 2 min | resolved |
| [TTS provider elevenlabs is down](https://rewindex.com/company/retell-ai/incidents/9q48mlydpm9s.md) | minor | 2025-01-20 23:02 UTC | 2025-01-20 23:04 UTC | 2 min | resolved |
| [TTS provider openai is down](https://rewindex.com/company/retell-ai/incidents/zcs17r3kk0q9.md) | minor | 2025-01-20 23:02 UTC | 2025-01-20 23:04 UTC | 2 min | resolved |
| [SIP Trunking (Telephony) has been downgraded.](https://rewindex.com/company/retell-ai/incidents/1vr4lm6ywtty.md) | minor | 2025-01-23 06:53 UTC | 2025-01-23 07:14 UTC | 21 min | resolved |
| [TTS provider openai is down](https://rewindex.com/company/retell-ai/incidents/dgrlsyzyybd5.md) | minor | 2025-01-29 17:25 UTC | 2025-01-29 17:26 UTC | 1 min | resolved |
| [TTS provider openai is down](https://rewindex.com/company/retell-ai/incidents/p8yjjwpjll6h.md) | minor | 2025-01-31 21:26 UTC | 2025-01-31 21:28 UTC | 2 min | resolved |

## Cite this

Retell AI posted 32 status incidents in January 2025 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/retell-ai/2025/01
- Citation: Retell AI, “Retell AI in January 2025” (2025-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/retell-ai/2025/01 (CC BY 4.0).
- Markdown link: `[Retell AI: Retell AI in January 2025 (2025-01-01)](https://rewindex.com/company/retell-ai/2025/01)`


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Canonical: https://rewindex.com/company/retell-ai/2025/01 · Markdown: https://rewindex.com/company/retell-ai/2025/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:54:59.953Z