# Retell AI in September 2024: incidents, uptime and changes

> Retell AI in September 2024: 8 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Retell AI’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/retell-ai/2024/09
Last updated: 2024-10-01T00:00:00Z

- Incidents posted: 8 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 6, none 2
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.97% free of any incident; outage time 0 min, incident time 11 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2024](https://rewindex.com/company/retell-ai/2024/08.md) · Next: [October 2024](https://rewindex.com/company/retell-ai/2024/10.md) · [All months](https://rewindex.com/company/retell-ai/reports.md) · [Retell AI](https://rewindex.com/company/retell-ai.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [August billing overcharged](https://rewindex.com/company/retell-ai/incidents/h8tbwqkn8h52.md) | none | 2024-09-02 15:59 UTC | 2024-09-02 15:59 UTC | 0 min | resolved |
| [TTS provider openai is down](https://rewindex.com/company/retell-ai/incidents/bfsrzws81cbj.md) | minor | 2024-09-12 04:56 UTC | 2024-09-12 04:57 UTC | 1 min | resolved |
| [TTS provider openai is down](https://rewindex.com/company/retell-ai/incidents/1zb7ghjnfvnl.md) | minor | 2024-09-12 05:02 UTC | 2024-09-12 05:04 UTC | 2 min | resolved |
| [TTS provider deepgram is down](https://rewindex.com/company/retell-ai/incidents/y1zd08cjsmks.md) | minor | 2024-09-16 23:25 UTC | 2024-09-16 23:27 UTC | 2 min | resolved |
| [TTS provider openai is down](https://rewindex.com/company/retell-ai/incidents/m6ks1xb9kpp0.md) | minor | 2024-09-18 14:13 UTC | 2024-09-18 14:15 UTC | 2 min | resolved |
| [TTS provider openai is down](https://rewindex.com/company/retell-ai/incidents/6fzqnb5qjlpf.md) | minor | 2024-09-19 08:22 UTC | 2024-09-19 08:24 UTC | 2 min | resolved |
| [TTS provider openai is down](https://rewindex.com/company/retell-ai/incidents/hd2gx0y3smmy.md) | minor | 2024-09-24 10:43 UTC | 2024-09-24 10:45 UTC | 2 min | resolved |
| [Inbound Call Not Picked Up](https://rewindex.com/company/retell-ai/incidents/cwykgqypbq05.md) | none | 2024-09-25 00:07 UTC | 2024-09-25 00:07 UTC | 0 min | resolved |

## Cite this

Retell AI posted 8 status incidents in September 2024 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/retell-ai/2024/09
- Citation: Retell AI, “Retell AI in September 2024” (2024-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/retell-ai/2024/09 (CC BY 4.0).
- Markdown link: `[Retell AI: Retell AI in September 2024 (2024-09-01)](https://rewindex.com/company/retell-ai/2024/09)`


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Canonical: https://rewindex.com/company/retell-ai/2024/09 · Markdown: https://rewindex.com/company/retell-ai/2024/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:34:54.218Z