# Retell AI in August 2024: incidents, uptime and changes

> Retell AI in August 2024: 6 incidents on its status page (1 major or critical), 99.91% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Retell AI’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/retell-ai/2024/08
Last updated: 2024-09-01T00:00:00Z

- Incidents posted: 6 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 5
- Uptime (vendor-reported): 99.91% free of major/critical incidents, 99.12% free of any incident; outage time 37 min, incident time 6 h 30 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2024](https://rewindex.com/company/retell-ai/2024/07.md) · Next: [September 2024](https://rewindex.com/company/retell-ai/2024/09.md) · [All months](https://rewindex.com/company/retell-ai/reports.md) · [Retell AI](https://rewindex.com/company/retell-ai.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Inbound Phone Call Down - fix deploying](https://rewindex.com/company/retell-ai/incidents/r1cpfqfrjrd2.md) | major | 2024-08-30 03:55 UTC | 2024-08-30 04:32 UTC | 37 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [TTS provider deepgram is down](https://rewindex.com/company/retell-ai/incidents/5wcg10qn5g24.md) | minor | 2024-08-06 10:50 UTC | 2024-08-06 10:55 UTC | 5 min | resolved |
| [TTS provider elevenlabs is down](https://rewindex.com/company/retell-ai/incidents/rvsq5h83461x.md) | minor | 2024-08-08 00:19 UTC | 2024-08-08 00:20 UTC | 1 min | resolved |
| [TTS provider deepgram is down](https://rewindex.com/company/retell-ai/incidents/dng4ntlg3nmq.md) | minor | 2024-08-09 02:10 UTC | 2024-08-09 02:11 UTC | 1 min | resolved |
| [TTS provider elevenlabs is down](https://rewindex.com/company/retell-ai/incidents/xjh0ms9kfgcg.md) | minor | 2024-08-23 15:06 UTC | 2024-08-23 20:52 UTC | 5.8 h | resolved |
| [TTS provider elevenlabs is down](https://rewindex.com/company/retell-ai/incidents/p5b6hmwq5xbk.md) | minor | 2024-08-23 15:08 UTC | 2024-08-23 15:09 UTC | 1 min | resolved |
| [Inbound Phone Call Down - fix deploying](https://rewindex.com/company/retell-ai/incidents/r1cpfqfrjrd2.md) | major | 2024-08-30 03:55 UTC | 2024-08-30 04:32 UTC | 37 min | resolved |

## Cite this

Retell AI posted 6 status incidents in August 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/retell-ai/2024/08
- Citation: Retell AI, “Retell AI in August 2024” (2024-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/retell-ai/2024/08 (CC BY 4.0).
- Markdown link: `[Retell AI: Retell AI in August 2024 (2024-08-01)](https://rewindex.com/company/retell-ai/2024/08)`


---
Canonical: https://rewindex.com/company/retell-ai/2024/08 · Markdown: https://rewindex.com/company/retell-ai/2024/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:34:23.680Z