# Retell AI in May 2024: incidents, uptime and changes

> Retell AI in May 2024: 4 incidents on its status page (2 major or critical), 99.88% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Retell AI’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/retell-ai/2024/05
Last updated: 2024-06-01T00:00:00Z

- Incidents posted: 4 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, none 2
- Uptime (vendor-reported): 99.88% free of major/critical incidents, 99.88% free of any incident; outage time 51 min, incident time 51 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2024](https://rewindex.com/company/retell-ai/2024/04.md) · Next: [June 2024](https://rewindex.com/company/retell-ai/2024/06.md) · [All months](https://rewindex.com/company/retell-ai/reports.md) · [Retell AI](https://rewindex.com/company/retell-ai.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Retell Twilio Outage](https://rewindex.com/company/retell-ai/incidents/2c2n7qgzkc76.md) | major | 2024-05-06 20:24 UTC | 2024-05-06 20:24 UTC | 0 min | resolved |
| [Elevenlabs TTS Issue](https://rewindex.com/company/retell-ai/incidents/z2zwhs52vv7s.md) | major | 2024-05-17 07:24 UTC | 2024-05-17 08:15 UTC | 51 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Retell Twilio Outage](https://rewindex.com/company/retell-ai/incidents/2c2n7qgzkc76.md) | major | 2024-05-06 20:24 UTC | 2024-05-06 20:24 UTC | 0 min | resolved |
| [Elevenlabs TTS Not Working](https://rewindex.com/company/retell-ai/incidents/4j0912qn6hq2.md) | none | 2024-05-16 22:48 UTC | 2024-05-16 23:15 UTC | 27 min | resolved |
| [Elevenlabs TTS Issue](https://rewindex.com/company/retell-ai/incidents/z2zwhs52vv7s.md) | major | 2024-05-17 07:24 UTC | 2024-05-17 08:15 UTC | 51 min | resolved |
| [OpenAI TTS Issue](https://rewindex.com/company/retell-ai/incidents/54qtst8w8948.md) | none | 2024-05-17 12:24 UTC | 2024-05-17 13:30 UTC | 1.1 h | resolved |

## Cite this

Retell AI posted 4 status incidents in May 2024 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/retell-ai/2024/05
- Citation: Retell AI, “Retell AI in May 2024” (2024-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/retell-ai/2024/05 (CC BY 4.0).
- Markdown link: `[Retell AI: Retell AI in May 2024 (2024-05-01)](https://rewindex.com/company/retell-ai/2024/05)`


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Canonical: https://rewindex.com/company/retell-ai/2024/05 · Markdown: https://rewindex.com/company/retell-ai/2024/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:31:14.318Z