# Resend: Delayed new team provisioning and contact webhook delivery

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-10 14:35 UTC · Resolved: 2026-10-10 15:09 UTC · Duration: 34 min
- Updates: 3 · Affected components: Dashboard, General API, Webhooks
- [Vendor status page: https://resend-status.com/incidents/01M4K3TSH5JTXQ67ETZXTVQ9KQ](https://resend-status.com/incidents/01M4K3TSH5JTXQ67ETZXTVQ9KQ)
- [Company: Resend](https://rewindex.com/company/resend.md)

## Timeline of updates

- **identified** 2026-10-10 14:00 UTC: We've identified an issue on our infrastructure affecting new team provisioning and contact webhook delivery. Email sending and receiving is not affected. • Newly created teams may take longer to have their account resources fully setup. • Some webhooks related to contact activity are being delivered with a delay. Our team is working on fixing this issue.
- **monitoring** 2026-10-10 14:52 UTC: A fix is in place and we are monitoring to ensure the issue has been fixed.
- **resolved** 2026-10-10 15:09 UTC: We have resolved the underlying issue and service has been resumed.


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Canonical: https://rewindex.com/company/resend/incidents/01M4K3TSH5JTXQ67ETZXTVQ9KQ · Markdown: https://rewindex.com/company/resend/incidents/01M4K3TSH5JTXQ67ETZXTVQ9KQ.md · JSON: https://rewindex.com/api/v1/companies/resend/incidents/01M4K3TSH5JTXQ67ETZXTVQ9KQ · Generated 2026-10-19T23:37:22.384Z