# Render: HA Postgres Unavailability

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-05-07 02:00 UTC · Resolved: 2026-05-07 02:54 UTC · Duration: 54 min
- Updates: 8 · Affected components: Ohio - Workflows, Workflows, PostgreSQL, Virginia - PostgreSQL, Frankfurt - Workflows, Workflows, Oregon - Workflows, Workflows, Frankfurt - PostgreSQL, PostgreSQL, Singapore - Workflows, Workflows, Virginia - Workflows, Workflows, Ohio - PostgreSQL, PostgreSQL, PostgreSQL, Singapore - PostgreSQL, Oregon - PostgreSQL, PostgreSQL
- [Vendor status page: https://stspg.io/l8dt33gr6cm7](https://stspg.io/l8dt33gr6cm7)
- [Company: Render](https://rewindex.com/company/render.md)

## Summary

Render reported a major HA Postgres outage affecting multiple regions and Workflows, starting 2026-05-07 02:00 UTC and resolved at 2026-05-07 02:54 UTC (53 min). Render believed only HA-enabled databases were affected; Workflows recovered by 02:38 UTC and all affected database instances were back online by 02:47 UTC, though some showed stale 'Unready' statuses. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-05-07 02:00 UTC: We're investigating reports of Postgres unavailability in multiple regions. At this point we believe this only impacts databases with HA turned on.
- **investigating** 2026-05-07 02:01 UTC: We are continuing to investigate this issue.
- **investigating** 2026-05-07 02:07 UTC: We are continuing to investigate this issue.
- **identified** 2026-05-07 02:21 UTC: We've identified the issue and are implementing a fix.
- **identified** 2026-05-07 02:34 UTC: We're bringing the affected Postgres instances back online and expect full recovery within fifteen minutes.
- **identified** 2026-05-07 02:38 UTC: We're continuing to see instance recovery across the fleet. Render Workflows is now fully operational.
- **identified** 2026-05-07 02:47 UTC: All affected instances are back online, though a few databases may still show a stale 'Unready' status. We are working to refresh the status.
- **resolved** 2026-05-07 02:54 UTC: Everything is back to normal, and the incident is now resolved. We are planning long-term mitigations to prevent this issue from recurring, and we will share the results of our investigation with all affected customers.

## Rewindex changes for this incident

- 2026-05-07 02:00 UTC: [Major incident: HA Postgres Unavailability](https://rewindex.com/change/i7d1dc491ae4608.md)


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Canonical: https://rewindex.com/company/render/incidents/y6ffkm4fgp79 · Markdown: https://rewindex.com/company/render/incidents/y6ffkm4fgp79.md · JSON: https://rewindex.com/api/v1/companies/render/incidents/y6ffkm4fgp79 · Generated 2026-10-18T09:35:06.483Z
