# Render: Upstream provider outage causing delays provisioning custom domains

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-05-22 15:53 UTC · Resolved: 2026-05-22 16:37 UTC · Duration: 44 min
- Updates: 3 · Affected components: Custom Domains
- [Vendor status page: https://stspg.io/1fz94vg1d97d](https://stspg.io/1fz94vg1d97d)
- [Company: Render](https://rewindex.com/company/render.md)

## Summary

Render reported a major incident delaying Custom Domains provisioning from 2026-05-22 15:53 UTC to 2026-05-22 16:37 UTC, lasting 44 min. An upstream provider outage caused the delays; the provider deployed a fix, and Render confirmed provisioning had recovered. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-05-22 15:53 UTC: We are currently investigating this issue.
- **monitoring** 2026-05-22 16:25 UTC: Our upstream provider has deployed a fix and we're seeing gradual recovery.
- **resolved** 2026-05-22 16:37 UTC: Our upstream provider has resolved the issue and custom domain provisioning has recovered.

## Rewindex changes for this incident

- 2026-05-22 15:53 UTC: [Major incident: Upstream provider outage causing delays provisioning custom domains](https://rewindex.com/change/i3e3ba53f78c67a.md)


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Canonical: https://rewindex.com/company/render/incidents/mxpnck43mnkx · Markdown: https://rewindex.com/company/render/incidents/mxpnck43mnkx.md · JSON: https://rewindex.com/api/v1/companies/render/incidents/mxpnck43mnkx · Generated 2026-10-18T09:34:50.835Z