# Render: Emails, including notifications, are delayed

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-06-04 23:27 UTC · Resolved: 2026-06-05 00:39 UTC · Duration: 1.2 h
- Updates: 4 · Affected components: Render Dashboard
- [Vendor status page: https://stspg.io/4d9wwf1rsrfq](https://stspg.io/4d9wwf1rsrfq)
- [Company: Render](https://rewindex.com/company/render.md)

## Summary

Render reported a major email degradation affecting verification emails and workspace or service notifications, with Render Dashboard listed as affected. It started at 2026-06-04 23:27 UTC and resolved at 2026-06-05 00:39 UTC, lasting 1 h 11 min. Render attributed delays to its email provider; all outstanding emails were sent and processing returned to normal. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-06-04 23:27 UTC: We are currently investigating this issue.
- **monitoring** 2026-06-04 23:38 UTC: Our email provider is experiencing delays in sending emails. Emails will still be delivered after that delay. This impacts verification emails and notifications for workspaces or services. We're monitoring the situation.
- **monitoring** 2026-06-04 23:43 UTC: Our provider has resolved the delay and backlogged emails are being processed. We're continuing to monitor.
- **resolved** 2026-06-05 00:39 UTC: Outstanding emails have been sent and processing has returned to expected operation.

## Rewindex changes for this incident

- 2026-06-04 23:27 UTC: [Major incident: Emails, including notifications, are delayed](https://rewindex.com/change/i82557957705e5c.md)


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Canonical: https://rewindex.com/company/render/incidents/1c83l5cdpt31 · Markdown: https://rewindex.com/company/render/incidents/1c83l5cdpt31.md · JSON: https://rewindex.com/api/v1/companies/render/incidents/1c83l5cdpt31 · Generated 2026-10-18T10:24:17.791Z