# Redpanda: Some users unable to access cloud.redpanda.com

> Redpanda status incident “Some users unable to access cloud.redpanda.com” on 2026-08-04: impact none (vendor’s label), 19 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/redpanda/incidents/01KZ73CE6CMABDH15CSPTK2X9X
Last updated: 2026-08-04T19:36:57Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-08-04 19:18 UTC · Resolved: 2026-08-04 19:36 UTC · Duration: 19 min
- Updates: 2
- [Vendor status page: https://status.redpanda.com/incidents/01KZ73CE6CMABDH15CSPTK2X9X](https://status.redpanda.com/incidents/01KZ73CE6CMABDH15CSPTK2X9X)
- [Company: Redpanda](https://rewindex.com/company/redpanda.md)

## Timeline of updates

- **investigating** 2026-08-04 19:18 UTC: Redpanda is aware of and investigating a problem that is preventing some users from accessing cloud.redpanda.com.  We'll update further as we have more information.  Redpanda clusters are operating as normal.
- **resolved** 2026-08-04 19:36 UTC: We've identified, and resolved the issue, you will need to refresh the page if you are stuck on the loading screen.

## Cite this

Status incident (vendor impact label: none) posted by Redpanda, started 2026-08-04 19:18 UTC, resolved after 19 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/redpanda/incidents/01KZ73CE6CMABDH15CSPTK2X9X
- Citation: Redpanda, “Some users unable to access cloud.redpanda.com” (2026-08-04 19:18 UTC). Archived by Rewindex: https://rewindex.com/company/redpanda/incidents/01KZ73CE6CMABDH15CSPTK2X9X (CC BY 4.0).
- Markdown link: `[Redpanda: Some users unable to access cloud.redpanda.com (2026-08-04)](https://rewindex.com/company/redpanda/incidents/01KZ73CE6CMABDH15CSPTK2X9X)`


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Canonical: https://rewindex.com/company/redpanda/incidents/01KZ73CE6CMABDH15CSPTK2X9X · Markdown: https://rewindex.com/company/redpanda/incidents/01KZ73CE6CMABDH15CSPTK2X9X.md · JSON: https://rewindex.com/api/v1/companies/redpanda/incidents/01KZ73CE6CMABDH15CSPTK2X9X · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:22:18.216Z