# Redpanda: Elevated authorization errors in Redpanda Cloud

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-31 21:05 UTC · Resolved: 2026-08-01 02:35 UTC · Duration: 5.5 h
- Updates: 4 · Affected components: Cloud Control Plane, Redpanda Cloud Accounts, Redpanda Serverless
- [Vendor status page: https://status.redpanda.com/incidents/01KYWZYDBZ1QDEEAK8QJH9D9JR](https://status.redpanda.com/incidents/01KYWZYDBZ1QDEEAK8QJH9D9JR)
- [Company: Redpanda](https://rewindex.com/company/redpanda.md)

## Timeline of updates

- **investigating** 2026-07-31 21:05 UTC: We are investigating reports of authorization errors affecting Redpanda Cloud. Some users may be unable to authenticate or may see permission errors when accessing clusters or the Cloud UI.
- **identified** 2026-07-31 23:05 UTC: Redpanda has identified and is actively mitigating an issue impacting users of our cloud platform.
- **monitoring** 2026-08-01 00:45 UTC: Redpanda has identified a problem that may be affecting our cloud customers. We have implemented a fix for this problem and are actively monitoring that implementation.
- **resolved** 2026-08-01 02:35 UTC: Redpanda is aware of an incident that may have impacted cloud customers. A fix for this problem has been implemented and the impact is resolved.


---
Canonical: https://rewindex.com/company/redpanda/incidents/01KYWZYDBZ1QDEEAK8QJH9D9JR · Markdown: https://rewindex.com/company/redpanda/incidents/01KYWZYDBZ1QDEEAK8QJH9D9JR.md · JSON: https://rewindex.com/api/v1/companies/redpanda/incidents/01KYWZYDBZ1QDEEAK8QJH9D9JR · Generated 2026-10-18T12:41:29.909Z