# Redis: Service Outage – Azure Hosting

> Redis status incident “Service Outage – Azure Hosting” on 2026-02-07: impact minor (vendor’s label), 5.4 h, 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/redis/incidents/f53b1233-bd23-4d1d-a43a-e5c66fe43009
Last updated: 2026-02-07T20:45:17Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-07 15:19 UTC · Resolved: 2026-02-07 20:45 UTC · Duration: 5.4 h
- Updates: 5
- [Vendor status page: https://status.redis.io/incidents/f53b1233-bd23-4d1d-a43a-e5c66fe43009](https://status.redis.io/incidents/f53b1233-bd23-4d1d-a43a-e5c66fe43009)
- [Company: Redis](https://rewindex.com/company/redis.md)

## Timeline of updates

- **update** 2026-02-07 15:19 UTC: ➡️ Investigating — We are experiencing some network issues. This may affect resources that have the following pattern in their endpoint: azure
- **update** 2026-02-07 15:45 UTC: ➡️ Investigating — We are currently experiencing a service disruption impacting Redis Cloud databases deployed in Microsoft Azure. The disruption is related to an Azure platform issue affecting underlying infrastructure used by these deployments. Our engineering and operations teams are actively investigating, coordinating with Microsoft, and working to restore service as quickly as possible. For assistance or questions, please open a support ticket at support@redis.com.
- **update** 2026-02-07 18:33 UTC: ➡️ Identified — We are actively recovering service for all Redis databases hosted on Microsoft Azure after the earlier Azure platform outage. We are continuing to monitor and validate stability across the environment and will share updates as more information becomes available. For questions or support, please reach out to support@redis.com.
- **update** 2026-02-07 20:15 UTC: ➡️ Monitoring — All Redis services hosted on Microsoft Azure have now been fully recovered following the earlier Azure platform outage. We will continue to closely monitor the environment to ensure ongoing stability and performance. If you experience any issues or have questions, please contact support@redis.com.
- **update** 2026-02-07 20:45 UTC: ➡️ Resolved — This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Redis, started 2026-02-07 15:19 UTC, resolved after 5.4 h, 5 update(s).

- Canonical URL: https://rewindex.com/company/redis/incidents/f53b1233-bd23-4d1d-a43a-e5c66fe43009
- Citation: Redis, “Service Outage – Azure Hosting” (2026-02-07 15:19 UTC). Archived by Rewindex: https://rewindex.com/company/redis/incidents/f53b1233-bd23-4d1d-a43a-e5c66fe43009 (CC BY 4.0).
- Markdown link: `[Redis: Service Outage – Azure Hosting (2026-02-07)](https://rewindex.com/company/redis/incidents/f53b1233-bd23-4d1d-a43a-e5c66fe43009)`


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Canonical: https://rewindex.com/company/redis/incidents/f53b1233-bd23-4d1d-a43a-e5c66fe43009 · Markdown: https://rewindex.com/company/redis/incidents/f53b1233-bd23-4d1d-a43a-e5c66fe43009.md · JSON: https://rewindex.com/api/v1/companies/redis/incidents/f53b1233-bd23-4d1d-a43a-e5c66fe43009 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:31:04.015Z