# Redis: Regional Network Issues

> Redis status incident “Regional Network Issues” on 2026-07-17: impact minor (vendor’s label), 9.9 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/redis/incidents/e6e25f3c-7bde-4235-8684-7740239cace4
Last updated: 2026-07-17T11:59:14Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-17 02:02 UTC · Resolved: 2026-07-17 11:56 UTC · Duration: 9.9 h
- Updates: 3
- [Vendor status page: https://status.redis.io/incidents/e6e25f3c-7bde-4235-8684-7740239cace4](https://status.redis.io/incidents/e6e25f3c-7bde-4235-8684-7740239cace4)
- [Company: Redis](https://rewindex.com/company/redis.md)

## Timeline of updates

- **resolved** 2026-07-17 02:03 UTC: We have identified an issue with one of our upstream cloud service providers affecting GCP US East. We are actively working with our provider to resolve the issue and will share updates as progress is made. For questions or assistance, please contact support@redis.com.
- **resolved** 2026-07-17 03:30 UTC: Regional Network Issues — Monitoring Our monitoring indicates that services in GCP US East have recovered, and Redis Cloud clusters in the region are currently operating normally. However, our upstream cloud provider has not yet confirmed full resolution of the underlying issue on their end. Out of an abundance of caution, we will continue to actively monitor the region until the provider confirms the incident is resolved. We will post a final update at that time. For questions or assistance, please contact support@redis.com.
- **update** 2026-07-17 11:59 UTC: The issue impacting the services in GCP US East have been resolved. Our upstream cloud provider has confirmed full resolution of the underlying issue on their end. For questions or assistance, please contact support@redis.com

## Cite this

Status incident (vendor impact label: minor) posted by Redis, started 2026-07-17 02:02 UTC, resolved after 9.9 h, 3 update(s).

- Canonical URL: https://rewindex.com/company/redis/incidents/e6e25f3c-7bde-4235-8684-7740239cace4
- Citation: Redis, “Regional Network Issues” (2026-07-17 02:02 UTC). Archived by Rewindex: https://rewindex.com/company/redis/incidents/e6e25f3c-7bde-4235-8684-7740239cace4 (CC BY 4.0).
- Markdown link: `[Redis: Regional Network Issues (2026-07-17)](https://rewindex.com/company/redis/incidents/e6e25f3c-7bde-4235-8684-7740239cace4)`


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Canonical: https://rewindex.com/company/redis/incidents/e6e25f3c-7bde-4235-8684-7740239cace4 · Markdown: https://rewindex.com/company/redis/incidents/e6e25f3c-7bde-4235-8684-7740239cace4.md · JSON: https://rewindex.com/api/v1/companies/redis/incidents/e6e25f3c-7bde-4235-8684-7740239cace4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:03:39.645Z