# Redis: Connectivity issues with endpoint c55

> Redis status incident “Connectivity issues with endpoint c55” on 2026-04-28: impact minor (vendor’s label), 6.1 h, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/redis/incidents/8f295347-d174-4399-b2bd-474dbb4818e6
Last updated: 2026-04-28T13:15:44Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-28 07:11 UTC · Resolved: 2026-04-28 13:15 UTC · Duration: 6.1 h
- Updates: 4
- [Vendor status page: https://status.redis.io/incidents/8f295347-d174-4399-b2bd-474dbb4818e6](https://status.redis.io/incidents/8f295347-d174-4399-b2bd-474dbb4818e6)
- [Company: Redis](https://rewindex.com/company/redis.md)

## Timeline of updates

- **resolved** 2026-04-28 07:11 UTC: We are currently investigating connectivity issues to some resources that have the following pattern in their endpoint: c55
- **resolved** 2026-04-28 09:12 UTC: The issue is identified and we are currently working on the mitigation steps.
- **resolved** 2026-04-28 12:09 UTC: Update- We have continued to make progress on mitigation. Our team remains engaged and is monitoring closely while work toward full resolution continues.
- **resolved** 2026-04-28 13:15 UTC: Update - The issue has been fully resolved. Should you encounter any remaining issues, please contact our support team via our support portal (https://support.redislabs.com/hc/en-us/requests/new). Thank you for your patience.

## Cite this

Status incident (vendor impact label: minor) posted by Redis, started 2026-04-28 07:11 UTC, resolved after 6.1 h, 4 update(s).

- Canonical URL: https://rewindex.com/company/redis/incidents/8f295347-d174-4399-b2bd-474dbb4818e6
- Citation: Redis, “Connectivity issues with endpoint c55” (2026-04-28 07:11 UTC). Archived by Rewindex: https://rewindex.com/company/redis/incidents/8f295347-d174-4399-b2bd-474dbb4818e6 (CC BY 4.0).
- Markdown link: `[Redis: Connectivity issues with endpoint c55 (2026-04-28)](https://rewindex.com/company/redis/incidents/8f295347-d174-4399-b2bd-474dbb4818e6)`


---
Canonical: https://rewindex.com/company/redis/incidents/8f295347-d174-4399-b2bd-474dbb4818e6 · Markdown: https://rewindex.com/company/redis/incidents/8f295347-d174-4399-b2bd-474dbb4818e6.md · JSON: https://rewindex.com/api/v1/companies/redis/incidents/8f295347-d174-4399-b2bd-474dbb4818e6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:14:50.123Z