# Redis: Connectivity issue on c278

> Redis status incident “Connectivity issue on c278” on 2026-05-18: impact minor (vendor’s label), 3.0 h, 6 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/redis/incidents/510d92ea-5c96-4c68-87d5-16975e2316c6
Last updated: 2026-05-18T19:49:12Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-18 16:52 UTC · Resolved: 2026-05-18 19:49 UTC · Duration: 3.0 h
- Updates: 6
- [Vendor status page: https://status.redis.io/incidents/510d92ea-5c96-4c68-87d5-16975e2316c6](https://status.redis.io/incidents/510d92ea-5c96-4c68-87d5-16975e2316c6)
- [Company: Redis](https://rewindex.com/company/redis.md)

## Timeline of updates

- **resolved** 2026-05-18 16:54 UTC: We are currently investigating connectivity issues with some resources that have the following pattern in their endpoint: c278. Some resources in this cluster may be impacted. We will continue to update until the resolution.
- **resolved** 2026-05-18 17:16 UTC: We have identified the issue and are currently working on the resolution steps. Thank you for your patience.
- **resolved** 2026-05-18 17:56 UTC: Our teams have made progress in the resolution effort and are actively applying mitigation steps. We are continuing to monitor recovery and work toward full resolution.
- **resolved** 2026-05-18 18:27 UTC: Our teams have made progress in the resolution effort and are actively applying mitigation steps. We are continuing to monitor recovery and work toward full resolution.
- **resolved** 2026-05-18 19:20 UTC: Our teams continue to focus on the resolution steps to fully resolve this issue. Thank you for your continued patience.
- **resolved** 2026-05-18 19:49 UTC: The incident has been resolved. We will continue to monitor system performance to ensure ongoing stability. If you continue to experience any issues, please contact our support team for assistance.

## Cite this

Status incident (vendor impact label: minor) posted by Redis, started 2026-05-18 16:52 UTC, resolved after 3.0 h, 6 update(s).

- Canonical URL: https://rewindex.com/company/redis/incidents/510d92ea-5c96-4c68-87d5-16975e2316c6
- Citation: Redis, “Connectivity issue on c278” (2026-05-18 16:52 UTC). Archived by Rewindex: https://rewindex.com/company/redis/incidents/510d92ea-5c96-4c68-87d5-16975e2316c6 (CC BY 4.0).
- Markdown link: `[Redis: Connectivity issue on c278 (2026-05-18)](https://rewindex.com/company/redis/incidents/510d92ea-5c96-4c68-87d5-16975e2316c6)`


---
Canonical: https://rewindex.com/company/redis/incidents/510d92ea-5c96-4c68-87d5-16975e2316c6 · Markdown: https://rewindex.com/company/redis/incidents/510d92ea-5c96-4c68-87d5-16975e2316c6.md · JSON: https://rewindex.com/api/v1/companies/redis/incidents/510d92ea-5c96-4c68-87d5-16975e2316c6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:37:44.040Z