# Redis: Database Metrics Status Issue

> Redis status incident “Database Metrics Status Issue” on 2025-12-04: impact minor (vendor’s label), 5.8 h, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/redis/incidents/1decdcdd-c5b2-4cb7-b598-d59b1bc46fb8
Last updated: 2025-12-04T12:07:37Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-04 06:20 UTC · Resolved: 2025-12-04 12:07 UTC · Duration: 5.8 h
- Updates: 4
- [Vendor status page: https://status.redis.io/incidents/1decdcdd-c5b2-4cb7-b598-d59b1bc46fb8](https://status.redis.io/incidents/1decdcdd-c5b2-4cb7-b598-d59b1bc46fb8)
- [Company: Redis](https://rewindex.com/company/redis.md)

## Timeline of updates

- **update** 2025-12-04 06:20 UTC: ➡️ Identified — We are currently investigating an issue affecting metric collection on the Database Metrics tab or any related API requests. We have identified the root cause and are actively working on mitigation.
- **update** 2025-12-04 09:35 UTC: ➡️ Identified — We are continuing to work on a fix for this issue.
- **update** 2025-12-04 10:17 UTC: ➡️ Monitoring — A fix has been implemented and we are monitoring the results.
- **update** 2025-12-04 12:07 UTC: ➡️ Resolved — This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Redis, started 2025-12-04 06:20 UTC, resolved after 5.8 h, 4 update(s).

- Canonical URL: https://rewindex.com/company/redis/incidents/1decdcdd-c5b2-4cb7-b598-d59b1bc46fb8
- Citation: Redis, “Database Metrics Status Issue” (2025-12-04 06:20 UTC). Archived by Rewindex: https://rewindex.com/company/redis/incidents/1decdcdd-c5b2-4cb7-b598-d59b1bc46fb8 (CC BY 4.0).
- Markdown link: `[Redis: Database Metrics Status Issue (2025-12-04)](https://rewindex.com/company/redis/incidents/1decdcdd-c5b2-4cb7-b598-d59b1bc46fb8)`


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Canonical: https://rewindex.com/company/redis/incidents/1decdcdd-c5b2-4cb7-b598-d59b1bc46fb8 · Markdown: https://rewindex.com/company/redis/incidents/1decdcdd-c5b2-4cb7-b598-d59b1bc46fb8.md · JSON: https://rewindex.com/api/v1/companies/redis/incidents/1decdcdd-c5b2-4cb7-b598-d59b1bc46fb8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:25:35.272Z