# Red Hat (incl. Quay.io): API errors

> Red Hat reported critical API request errors affecting access.redhat.com - Ask and Ask, starting 2026-10-29 23:40 UTC; monitoring first detected failures at approximately 19:00 UTC on 29 October. The incident remained open when archived (0 min at the last update), with engineering investigating the

Canonical: https://rewindex.com/company/red-hat/incidents/y4d3506h2ccb
Last updated: 2026-10-30T01:53:42Z

- Impact (vendor’s label): critical
- Status: resolved · edited after publishing
- Started: 2026-10-29 23:40 UTC · Resolved: 2026-10-30 01:52 UTC · Duration: 2.2 h
- Updates: 2 · Affected components: access.redhat.com - Ask, Ask
- [Vendor status page: https://status.redhat.com/incidents/y4d3506h2ccb](https://status.redhat.com/incidents/y4d3506h2ccb)
- [Company: Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md)

## Summary

Red Hat reported critical API request errors affecting access.redhat.com - Ask and Ask, starting 2026-10-29 23:40 UTC; monitoring first detected failures at approximately 19:00 UTC on 29 October. The incident remained open when archived (0 min at the last update), with engineering investigating the cause and no fix reported. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-10-29 23:40 UTC: We are investigating errors affecting API requests for this service. Automated monitoring first detected failures at approximately 19:00 UTC on 29 October. Engineering teams have been engaged and work is in progress to identify the cause. The next update will be posted within 30 minutes, or sooner if there is a change in status.
- **resolved** 2026-10-30 01:52 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-29 23:40 UTC: [Critical incident: API errors](https://rewindex.com/change/i75151922824e90.md)
- 2026-10-30 01:53 UTC: [Incident updated: API errors](https://rewindex.com/change/r7869eb594487d2.md)

## Cite this

Status incident (vendor impact label: critical) posted by Red Hat (incl. Quay.io), started 2026-10-29 23:40 UTC, resolved after 2.2 h, 2 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/red-hat/incidents/y4d3506h2ccb
- Citation: Red Hat (incl. Quay.io), “API errors” (2026-10-29 23:40 UTC). Archived by Rewindex: https://rewindex.com/company/red-hat/incidents/y4d3506h2ccb (CC BY 4.0).
- Markdown link: `[Red Hat (incl. Quay.io): API errors (2026-10-29)](https://rewindex.com/company/red-hat/incidents/y4d3506h2ccb)`


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Canonical: https://rewindex.com/company/red-hat/incidents/y4d3506h2ccb · Markdown: https://rewindex.com/company/red-hat/incidents/y4d3506h2ccb.md · JSON: https://rewindex.com/api/v1/companies/red-hat/incidents/y4d3506h2ccb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:37:58.871Z