# Red Hat (incl. Quay.io): Pull Failures on registry.redhat.io

> Red Hat (incl. Quay.io) status incident “Pull Failures on registry.redhat.io” on 2024-12-13: impact critical (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/red-hat/incidents/hdtsvx5lgm7n
Last updated: 2024-12-13T19:30:00Z

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-12-13 19:30 UTC · Resolved: 2024-12-13 19:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.redhat.com/incidents/hdtsvx5lgm7n](https://status.redhat.com/incidents/hdtsvx5lgm7n)
- [Company: Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md)

## Timeline of updates

- **resolved** 2024-12-13 19:30 UTC: On 2024-12-13 an issue was identified that impacted OpenShift clusters configured with proxy settings. During this time there were failures in pulling container images due to a "Forbidden" error. As a part of a backend transition, the image signature verification process was misconfigured to redirect to catalog.redhat.com. This domain is not currently documented as a requirement in the OpenShift firewall configuration guide and as a result proxy configurations that do not explicitly allow access to catalog.redhat.com blocked the request causing image pulls to fail. This configuration has been corrected and pulls to registry.redhat.io have been restored.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: critical) posted by Red Hat (incl. Quay.io), started 2024-12-13 19:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/red-hat/incidents/hdtsvx5lgm7n
- Citation: Red Hat (incl. Quay.io), “Pull Failures on registry.redhat.io” (2024-12-13 19:30 UTC). Archived by Rewindex: https://rewindex.com/company/red-hat/incidents/hdtsvx5lgm7n (CC BY 4.0).
- Markdown link: `[Red Hat (incl. Quay.io): Pull Failures on registry.redhat.io (2024-12-13)](https://rewindex.com/company/red-hat/incidents/hdtsvx5lgm7n)`


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Canonical: https://rewindex.com/company/red-hat/incidents/hdtsvx5lgm7n · Markdown: https://rewindex.com/company/red-hat/incidents/hdtsvx5lgm7n.md · JSON: https://rewindex.com/api/v1/companies/red-hat/incidents/hdtsvx5lgm7n · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:45:01.287Z