# Red Hat (incl. Quay.io): Ask Red Hat - Outage

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-08-31 17:31 UTC · Resolved: 2026-08-31 17:47 UTC · Duration: 16 min
- Updates: 2 · Affected components: access.redhat.com - Ask, Ask
- [Vendor status page: https://stspg.io/1vnkklf314f3](https://stspg.io/1vnkklf314f3)
- [Company: Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md)

## Timeline of updates

- **investigating** 2026-08-31 17:31 UTC: We are experiencing intermittent performance issues on access.redhat.com/ask. Some users may see slow page loads or pages that fail to load. We are currently investigating the issue.
- **resolved** 2026-08-31 17:47 UTC: Resolved outage due to connection issue after database patching.

## Rewindex changes for this incident

- 2026-08-31 17:31 UTC: [Major incident: Ask Red Hat - Outage](https://rewindex.com/change/ic8723fd6885a36.md)


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Canonical: https://rewindex.com/company/red-hat/incidents/gf7q7186880l · Markdown: https://rewindex.com/company/red-hat/incidents/gf7q7186880l.md · JSON: https://rewindex.com/api/v1/companies/red-hat/incidents/gf7q7186880l · Generated 2026-10-19T23:36:46.391Z