# Red Hat (incl. Quay.io): Connect Outage

> Red Hat (incl. Quay.io) status incident “Connect Outage” on 2026-11-14: impact major (vendor’s label), 1 update(s), later deleted by the vendor. Archived by Rewindex.

Canonical: https://rewindex.com/company/red-hat/incidents/9b5jxyz3930w
Last updated: 2026-11-14T18:23:04Z

**Removed by Red Hat (incl. Quay.io) within a day of posting.** It may have been a duplicate or a false alarm. Below is the last version Rewindex archived. (gone from the status page since 2026-11-14 18:23 UTC UTC)

- Impact (vendor’s label): major
- Status: investigating
- Started: 2026-11-14 18:03 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 1 · Affected components: connect.redhat.com - Partner Account Management, connect.redhat.com - Partner Container Certification Workflow, connect.redhat.com - Partner Portal, connect.redhat.com - Partner Subscriptions, Partner Account Management, Partner Container Certification Workflow, Partner Portal, Partner Subscriptions
- [Vendor status page: https://status.redhat.com/incidents/9b5jxyz3930w](https://status.redhat.com/incidents/9b5jxyz3930w)
- [Company: Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md)

## Timeline of updates

- **investigating** 2026-11-14 18:03 UTC: Unable to generate an access token for the Partner User Loop API following the secret rotation. As a result, partner eligibility checks are failing for users attempting to log in.

## Rewindex changes for this incident

- 2026-11-14 18:03 UTC: [Major incident: Connect Outage](https://rewindex.com/change/ieb3c9bcf484d03.md)
- 2026-11-14 18:23 UTC: [Incident deleted: Connect Outage](https://rewindex.com/change/deb3c9bcf484d03.md)

## Cite this

Status incident (vendor impact label: major) posted by Red Hat (incl. Quay.io), started 2026-11-14 18:03 UTC, not resolved, 1 update(s); later deleted by the vendor.

- Canonical URL: https://rewindex.com/company/red-hat/incidents/9b5jxyz3930w
- Citation: Red Hat (incl. Quay.io), “Connect Outage” (2026-11-14 18:03 UTC). Archived by Rewindex: https://rewindex.com/company/red-hat/incidents/9b5jxyz3930w (CC BY 4.0).
- Markdown link: `[Red Hat (incl. Quay.io): Connect Outage (2026-11-14)](https://rewindex.com/company/red-hat/incidents/9b5jxyz3930w)`


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Canonical: https://rewindex.com/company/red-hat/incidents/9b5jxyz3930w · Markdown: https://rewindex.com/company/red-hat/incidents/9b5jxyz3930w.md · JSON: https://rewindex.com/api/v1/companies/red-hat/incidents/9b5jxyz3930w · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-15T00:13:17.931Z