# Red Hat (incl. Quay.io): cert-api.access.redhat.com outage

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-05-05 12:28 UTC · Resolved: 2026-05-05 15:33 UTC · Duration: 3.1 h
- Updates: 3 · Affected components: console.redhat.com - Red Hat Lightspeed - Patch, Red Hat Lightspeed - Patch, console.redhat.com - Red Hat Lightspeed - Compliance, Red Hat Lightspeed - Compliance, console.redhat.com - Red Hat Lightspeed - Resource Optimization, Red Hat Lightspeed - Resource Optimization, console.redhat.com - Inventory, Red Hat Lightspeed - Inventory, console.redhat.com - Red Hat Lightspeed - Advisor, Red Hat Lightspeed - Advisor, console.redhat.com - Red Hat Lightspeed - Remediations, Red Hat Lightspeed - Remediations, console.redhat.com - Red Hat Lightspeed - Vulnerability, Red Hat Lightspeed - Vulnerability, console.redhat.com - Red Hat Lightspeed - Malware Detection, Red Hat Lightspeed - Malware Detection
- [Vendor status page: https://stspg.io/klkf3rhvc3bx](https://stspg.io/klkf3rhvc3bx)
- [Company: Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md)

## Timeline of updates

- **investigating** 2026-05-05 12:28 UTC: We are currently investigating an issue where certificate-based requests to cert-api.access.redhat.com are returning HTTP 500 errors due to a gateway configuration mismatch. This is impacting Red Hat Lightspeed registrations and data uploads for both direct and Satellite-connected hosts.
- **monitoring** 2026-05-05 13:55 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-05-05 15:33 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-05-05 12:28 UTC: [Major incident: cert-api.access.redhat.com outage](https://rewindex.com/change/i554d1616f6efef.md)


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Canonical: https://rewindex.com/company/red-hat/incidents/7ctwly2bm980 · Markdown: https://rewindex.com/company/red-hat/incidents/7ctwly2bm980.md · JSON: https://rewindex.com/api/v1/companies/red-hat/incidents/7ctwly2bm980 · Generated 2026-10-19T23:35:45.161Z