# Red Hat (incl. Quay.io): Entitlement Network Outage

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-01-28 12:23 UTC · Resolved: 2026-01-28 15:25 UTC · Duration: 3.0 h
- Updates: 5
- [Vendor status page: https://stspg.io/pvtg2xvsgm30](https://stspg.io/pvtg2xvsgm30)
- [Company: Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md)

## Timeline of updates

- **investigating** 2026-01-28 12:23 UTC: We are investigating an outage with the Entitlement Network (subscription.rhsm.redhat.com).
- **identified** 2026-01-28 12:29 UTC: The issue has been identified and a fix is being implemented.
- **identified** 2026-01-28 13:21 UTC: We're continuing to work on an issue with a backend service we rely on.
- **monitoring** 2026-01-28 14:48 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-01-28 15:25 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-01-28 12:23 UTC: [Critical incident: Entitlement Network Outage](https://rewindex.com/change/i443ec74e0aa8dc.md)


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Canonical: https://rewindex.com/company/red-hat/incidents/0xpvp1hlvx4c · Markdown: https://rewindex.com/company/red-hat/incidents/0xpvp1hlvx4c.md · JSON: https://rewindex.com/api/v1/companies/red-hat/incidents/0xpvp1hlvx4c · Generated 2026-10-19T23:36:52.899Z