# Red Hat (incl. Quay.io) in September 2021: incidents, uptime and changes

> Red Hat (incl. Quay.io) in September 2021: 10 incidents on its status page (7 major or critical), 86.18% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Red Hat (incl. Quay.io)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/red-hat/2021/09
Last updated: 2021-10-01T00:00:00Z

- Incidents posted: 10 (major/critical: 7) · Maintenance: 4
- By vendor impact label: critical 7, minor 1, none 2
- Uptime (vendor-reported): 86.18% free of major/critical incidents, 86.02% free of any incident; outage time 4.1 days, incident time 4.2 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2021](https://rewindex.com/company/red-hat/2021/08.md) · Next: [October 2021](https://rewindex.com/company/red-hat/2021/10.md) · [All months](https://rewindex.com/company/red-hat/reports.md) · [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Customer portal search outage](https://rewindex.com/company/red-hat/incidents/yjwvlcxpg0qz.md) | critical | 2021-09-05 12:42 UTC | 2021-09-05 13:01 UTC | 19 min | resolved |
| [Support Cases and Downloads Incident](https://rewindex.com/company/red-hat/incidents/grjj761dhmvt.md) | critical | 2021-09-11 17:15 UTC | 2021-09-11 17:52 UTC | 37 min | resolved |
| [developers.redhat.com - Downloads](https://rewindex.com/company/red-hat/incidents/bgzqxcrdyp52.md) | critical | 2021-09-21 18:18 UTC | 2021-09-21 18:28 UTC | 10 min | resolved |
| [Major Outage](https://rewindex.com/company/red-hat/incidents/pln26f8n87r9.md) | critical | 2021-09-24 15:49 UTC | 2021-09-28 15:04 UTC | 4 d | resolved |
| [Red Hat Jira Outage](https://rewindex.com/company/red-hat/incidents/2rfsyt50128z.md) | critical | 2021-09-29 20:32 UTC | 2021-09-29 22:01 UTC | 1.5 h | resolved |
| [quay.io DNS issue](https://rewindex.com/company/red-hat/incidents/9s2b4ywkyh9p.md) | critical | 2021-09-30 07:30 UTC | 2021-09-30 08:23 UTC | 53 min | resolved |
| [SSO incident](https://rewindex.com/company/red-hat/incidents/p7xrrdf04867.md) | critical | 2021-09-30 13:48 UTC | 2021-09-30 14:32 UTC | 44 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Customer portal search outage](https://rewindex.com/company/red-hat/incidents/yjwvlcxpg0qz.md) | critical | 2021-09-05 12:42 UTC | 2021-09-05 13:01 UTC | 19 min | resolved |
| [Support Cases and Downloads Incident](https://rewindex.com/company/red-hat/incidents/grjj761dhmvt.md) | critical | 2021-09-11 17:15 UTC | 2021-09-11 17:52 UTC | 37 min | resolved |
| [developers.redhat.com - Downloads](https://rewindex.com/company/red-hat/incidents/bgzqxcrdyp52.md) | critical | 2021-09-21 18:18 UTC | 2021-09-21 18:28 UTC | 10 min | resolved |
| [sso.redhat.com incident](https://rewindex.com/company/red-hat/incidents/3g4m2p9xzyy7.md) | none | 2021-09-24 02:25 UTC | 2021-09-24 03:38 UTC | 1.2 h | resolved |
| [Major Outage](https://rewindex.com/company/red-hat/incidents/pln26f8n87r9.md) | critical | 2021-09-24 15:49 UTC | 2021-09-28 15:04 UTC | 4 d | resolved |
| [Red Hat Jira Outage](https://rewindex.com/company/red-hat/incidents/2rfsyt50128z.md) | critical | 2021-09-29 20:32 UTC | 2021-09-29 22:01 UTC | 1.5 h | resolved |
| [catalog.redhat.com and access.redhat.com Search outage](https://rewindex.com/company/red-hat/incidents/841337gz87x0.md) | none | 2021-09-30 06:30 UTC | 2021-09-30 06:30 UTC | 0 min | resolved |
| [quay.io DNS issue](https://rewindex.com/company/red-hat/incidents/9s2b4ywkyh9p.md) | critical | 2021-09-30 07:30 UTC | 2021-09-30 08:23 UTC | 53 min | resolved |
| [SSO incident](https://rewindex.com/company/red-hat/incidents/p7xrrdf04867.md) | critical | 2021-09-30 13:48 UTC | 2021-09-30 14:32 UTC | 44 min | resolved |
| [Container registry auth incident](https://rewindex.com/company/red-hat/incidents/dflbv7lxchwz.md) | minor | 2021-09-30 17:58 UTC | 2021-09-30 19:08 UTC | 1.2 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Red Hat Jira (issues.redhat.com) Scheduled Maintenance \| 2021-09-04 5:30 AM UTC](https://rewindex.com/company/red-hat/incidents/dzg07k0hppcs.md) | maintenance | 2021-09-04 05:30 UTC | 2021-09-04 06:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] Bugzilla scheduled maintainence](https://rewindex.com/company/red-hat/incidents/81l5mmg1zyt5.md) | maintenance | 2021-09-13 00:00 UTC | 2021-09-13 00:15 UTC | 15 min | resolved |
| [\[Scheduled\] Bugzilla hotfix release maintainence](https://rewindex.com/company/red-hat/incidents/31gm3d6jtj96.md) | maintenance | 2021-09-13 07:01 UTC | 2021-09-13 07:14 UTC | 13 min | resolved |
| [\[Scheduled\] Bugzilla release - maintainence](https://rewindex.com/company/red-hat/incidents/rzpdpc6gw50s.md) | maintenance | 2021-09-16 07:01 UTC | 2021-09-16 07:15 UTC | 14 min | resolved |

## Cite this

Red Hat (incl. Quay.io) posted 10 status incidents in September 2021 (7 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/red-hat/2021/09
- Citation: Red Hat (incl. Quay.io), “Red Hat (incl. Quay.io) in September 2021” (2021-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/red-hat/2021/09 (CC BY 4.0).
- Markdown link: `[Red Hat (incl. Quay.io): Red Hat (incl. Quay.io) in September 2021 (2021-09-01)](https://rewindex.com/company/red-hat/2021/09)`


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Canonical: https://rewindex.com/company/red-hat/2021/09 · Markdown: https://rewindex.com/company/red-hat/2021/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:53:17.315Z