# Red Hat (incl. Quay.io) in May 2021: incidents, uptime and changes

> Red Hat (incl. Quay.io) in May 2021: 7 incidents on its status page (6 major or critical), 92.86% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Red Hat (incl. Quay.io)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/red-hat/2021/05
Last updated: 2021-06-01T00:00:00Z

- Incidents posted: 7 (major/critical: 6) · Maintenance: 3
- By vendor impact label: critical 3, major 3, minor 1
- Uptime (vendor-reported): 92.86% free of major/critical incidents, 92.76% free of any incident; outage time 2.2 days, incident time 2.2 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2021](https://rewindex.com/company/red-hat/2021/04.md) · Next: [June 2021](https://rewindex.com/company/red-hat/2021/06.md) · [All months](https://rewindex.com/company/red-hat/reports.md) · [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [developers.redhat.com-Downloads](https://rewindex.com/company/red-hat/incidents/gc0s1fnt0yg2.md) | critical | 2021-05-03 05:04 UTC | 2021-05-03 16:48 UTC | 12 h | resolved |
| [Customer Portal Downloads connection timeouts](https://rewindex.com/company/red-hat/incidents/wt9xlydlsqhz.md) | critical | 2021-05-04 03:16 UTC | 2021-05-04 03:52 UTC | 36 min | resolved |
| [Downloads in developers.redhat.com is unavailable](https://rewindex.com/company/red-hat/incidents/tbrc2t8b7lpw.md) | critical | 2021-05-22 10:28 UTC | 2021-05-22 16:06 UTC | 5.6 h | resolved |
| [Search Incident](https://rewindex.com/company/red-hat/incidents/hsg6sqcyrr29.md) | major | 2021-05-04 16:06 UTC | 2021-05-04 18:49 UTC | 2.7 h | resolved |
| [Intermittent errors on Customer Portal Search](https://rewindex.com/company/red-hat/incidents/c2dvgs7lssx1.md) | major | 2021-05-11 16:56 UTC | 2021-05-12 23:21 UTC | 30 h | resolved |
| [Elevated 404s from registry.access.redhat.com](https://rewindex.com/company/red-hat/incidents/sd0mlz6zpzdj.md) | major | 2021-05-14 00:26 UTC | 2021-05-14 02:25 UTC | 2.0 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [developers.redhat.com-Downloads](https://rewindex.com/company/red-hat/incidents/gc0s1fnt0yg2.md) | critical | 2021-05-03 05:04 UTC | 2021-05-03 16:48 UTC | 12 h | resolved |
| [Customer Portal Downloads connection timeouts](https://rewindex.com/company/red-hat/incidents/wt9xlydlsqhz.md) | critical | 2021-05-04 03:16 UTC | 2021-05-04 03:52 UTC | 36 min | resolved |
| [Search Incident](https://rewindex.com/company/red-hat/incidents/hsg6sqcyrr29.md) | major | 2021-05-04 16:06 UTC | 2021-05-04 18:49 UTC | 2.7 h | resolved |
| [Intermittent errors on Customer Portal Search](https://rewindex.com/company/red-hat/incidents/c2dvgs7lssx1.md) | major | 2021-05-11 16:56 UTC | 2021-05-12 23:21 UTC | 30 h | resolved |
| [Elevated 404s from registry.access.redhat.com](https://rewindex.com/company/red-hat/incidents/sd0mlz6zpzdj.md) | major | 2021-05-14 00:26 UTC | 2021-05-14 02:25 UTC | 2.0 h | resolved |
| [Downloads in developers.redhat.com is unavailable](https://rewindex.com/company/red-hat/incidents/tbrc2t8b7lpw.md) | critical | 2021-05-22 10:28 UTC | 2021-05-22 16:06 UTC | 5.6 h | resolved |
| [Red Hat Jira Incident \| 2021-05-24](https://rewindex.com/company/red-hat/incidents/wbtzz3y4ycc4.md) | minor | 2021-05-24 18:34 UTC | 2021-05-24 19:20 UTC | 46 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Customer Portal Maintenance](https://rewindex.com/company/red-hat/incidents/310q2mqg341n.md) | maintenance | 2021-05-02 09:00 UTC | 2021-05-03 16:55 UTC | 32 h | resolved |
| [\[Scheduled\] Red Hat Jira (issues.redhat.com) Scheduled Maintenance \| 2020-05-07 4:00 AM UTC](https://rewindex.com/company/red-hat/incidents/ndbt86xbc27k.md) | maintenance | 2021-05-08 05:20 UTC | 2021-05-08 06:00 UTC | 40 min | resolved |
| [\[Scheduled\] Red Hat Customer Portal Candlepin Upgrade](https://rewindex.com/company/red-hat/incidents/q9ffjhz843jx.md) | maintenance | 2021-05-17 19:00 UTC | 2021-05-17 21:41 UTC | 2.7 h | resolved |

## Cite this

Red Hat (incl. Quay.io) posted 7 status incidents in May 2021 (6 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/red-hat/2021/05
- Citation: Red Hat (incl. Quay.io), “Red Hat (incl. Quay.io) in May 2021” (2021-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/red-hat/2021/05 (CC BY 4.0).
- Markdown link: `[Red Hat (incl. Quay.io): Red Hat (incl. Quay.io) in May 2021 (2021-05-01)](https://rewindex.com/company/red-hat/2021/05)`


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Canonical: https://rewindex.com/company/red-hat/2021/05 · Markdown: https://rewindex.com/company/red-hat/2021/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:52:36.305Z