# Recurly

- Domain: recurly.com · Category: payments
- Status page: https://status.recurly.com (polled every 10 minutes; now operational)
- Incidents archived: 3 (1 major/critical, 2 maintenances), history since 2026-07-22
- Last 90 days: 3 incidents; open now: 0
- Silently edited or deleted incidents: 0

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2026 | 3 | 1 | 2 | 3.9 h |

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-10-15 04:34 UTC | [Major incident: Snowflake on AWS and Azure shares may be unavailable.](https://rewindex.com/change/iba015bebbbc5be.md) | Recurly reported a major outage affecting some Snowflake data shares on AWS and Azure: permissions affected following a release could prevent access or queries. It started at 2026-10-15 04:34 UTC and was resolved at 2026-10-15 07:15 UTC, lasting 2 h 40 min. Affected merchants must contact Support for scripting to re-establish shares and all grants. |

Full timeline: [Recurly changes](https://rewindex.com/company/recurly/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Pricing | [https://recurly.com/pricing](https://recurly.com/pricing) | 1 | 2026-10-17 |  |
| Trust / security | [https://trust.recurly.com](https://trust.recurly.com) | 2 | 2026-10-17 |  |

_No page changes since the first snapshot._

## Latest 3 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-10-15 04:34 UTC | [Snowflake on AWS and Azure shares may be unavailable.](https://status.recurly.com/incidents/01M4YXE5YAQR7JHNXTAHB74R32) | major | 2.7 h |  |
| 2026-08-18 13:49 UTC | [Investigating issues with Recurly Subscription Management](https://status.recurly.com/incidents/01M0AJ43E18B7XST0W9W6EG2KP) | minor | 5.7 h |  |
| 2026-07-22 21:23 UTC | [Exports & Analytics Delayed](https://status.recurly.com/incidents/01KY5VDHE6EE1G9MPGAVC603ZR) | minor | 3.9 h |  |


## Charts

### Chart data: Recurly status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2026 | 3 | 1 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2026-07 | minor | 1 |
| 2026-08 | minor | 1 |
| 2026-10 | major | 1 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Pricing | baseline |

---
Canonical: https://rewindex.com/company/recurly · Markdown: https://rewindex.com/company/recurly.md · JSON: https://rewindex.com/api/v1/companies/recurly · Generated 2026-10-17T23:51:35.712Z